Insurance Coordinator

5 days ago

Quezon City, National Capital Region, Philippines Laus Group of Companies Full time ₱13,400 - ₱180,000 per year

Job description

  • Conducts vehicle inspection checklist for the incoming vehicle with prepared repair order.
  • Performs check listing of vehicles for repair and painting.
  • Follows up availability parts from parts department and other parts suppliers.
  • Awards jobs to bodyworks and painting contractors if any.
  • Ensures that customer participation in payment must be settled prior to release the vehicle to customers.
  • Performs quality control check on all body repaired and repainted vehicles.
  • Promptly submits Service Invoices and other documents to Insurance Companies and Finance Department upon completion of the repair.
  • Regularly follow up & Collects payment from the insurance companies.
  • Ensures that all insurance claims should be processed.
  • Handles garbage disposal, waste disposal, replaced parts/scrap disposal and various insurance salvaged parts disposal.
  • Prepares and submits to the Service Head the progress report, customer's vehicle status and repair update weekly.
  • Maintains and updates files of tinsmith and paint contractors if any.
  • Conducts after service follow up call to ensure customer satisfaction.
  • Handles Insurance claims inquiries from time to time.
  • Act as Service Advisor reliever.
  • Performs other related duties that may be assigned from time to time.

JOB SPECIFICATIONS:

  • Preferably a graduate of Mechanical Engineering or any related courses.
  • Must have at least two years of solid experience in the same industry.
  • Experience in an motor insurance or any equivalent is an advantage
  • Knowledgeable with office and administrative procedures.
  • Proficient in MS Word and Excel.
  • Must be customer oriented.

Job Type: Full-time

Work Location: In person

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