
Insurance Coordinator
3 days ago
Job description
- Conducts vehicle inspection checklist for the incoming vehicle with prepared repair order.
- Performs check listing of vehicles for repair and painting.
- Follows up availability parts from parts department and other parts suppliers.
- Awards jobs to bodyworks and painting contractors if any.
- Ensures that customer participation in payment must be settled prior to release the vehicle to customers.
- Performs quality control check on all body repaired and repainted vehicles.
- Promptly submits Service Invoices and other documents to Insurance Companies and Finance Department upon completion of the repair.
- Regularly follow up & Collects payment from the insurance companies.
- Ensures that all insurance claims should be processed.
- Handles garbage disposal, waste disposal, replaced parts/scrap disposal and various insurance salvaged parts disposal.
- Prepares and submits to the Service Head the progress report, customer's vehicle status and repair update weekly.
- Maintains and updates files of tinsmith and paint contractors if any.
- Conducts after service follow up call to ensure customer satisfaction.
- Handles Insurance claims inquiries from time to time.
- Act as Service Advisor reliever.
- Performs other related duties that may be assigned from time to time.
JOB SPECIFICATIONS:
- Preferably a graduate of Mechanical Engineering or any related courses.
- Must have at least two years of solid experience in the same industry.
- Experience in an motor insurance or any equivalent is an advantage
- Knowledgeable with office and administrative procedures.
- Proficient in MS Word and Excel.
- Must be customer oriented.
Job Type: Full-time
Work Location: In person
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