
Data Specialist
3 days ago
About the Role
As part of a critical self-service initiative within our organization, we are seeking an experienced and detail-oriented Data Specialist to join our team on a short-term contract. This role is essential to the success of our project, as it involves accelerating data preparation and ensuring seamless data upload into a newly launched customer portal.
We are looking for a proactive individual who thrives in a fast-paced environment, learns quickly, and can manage multiple systems and platforms to collect and process data efficiently. As part of this initiative, you will play a vital role in ensuring data integrity and accuracy, which is critical to the success of this project and our customer experience.
Key Responsibilities
- Data Collection and Interpretation: Extract and analyze customer data from multiple systems, including SAP, Salesforce, and 3rd party vendor licensing platforms, to gather information such as contact details, license entitlements, contract agreements, and pricing.
- Data Curation and Preparation: Organize, validate, and curate data into well-structured formats for upload into a vendor portal. Extreme attention to detail and adherence to established data formatting standards are required.
- Data Upload and Issue Remediation: Upload data into the new system accurately and troubleshoot any data-related issues, ensuring 100% accuracy to maintain project timelines.
- Cross-functional Collaboration: Work closely with internal teams, including IT and business operations, to ensure proper data alignment and compatibility with the new system.
- Process Documentation: Document processes, findings, and best practices to streamline data preparation and upload activities for future use.
Required Qualifications and Skills
- Proficiency with Microsoft Excel, including advanced features such as pivot tables, VLOOKUPs, data cleaning, and formatting.
- Hands-on experience with SAP and Salesforce, with the ability to navigate and extract data from these systems efficiently.
- Strong analytical and problem-solving skills with a focus on maintaining 100% data accuracy and integrity.
- Proven ability to work independently and manage multiple tasks while contributing to a larger project team.
- Excellent organizational skills and ability to meet tight deadlines.
- Must be able to work on a night shift schedule.
Preferred Skills and Nice-to-Haves
- Familiarity with Microsoft licensing structures and related data sets.
- Exposure to the AppDirect platform or similar vendor portals is an asset.
- Experience in large-scale data migration projects.
- Previous experience working on self-service or customer portal initiatives.
WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Work Experience
2+ years
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