Product Development Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

DUTIES & AND RESPONSIBILITIES:

Product Development
1. Implementation of roadmap, strategy, and business models for assigned product and manage product
lifecycle
2. Understand new ways to tap into the evolving market/industry development and dynamics
3. Collaborate with Marketing groups of various user segments to identify opportunities for products
across their segments
4. Market products to relevant business partners
5. Develop and maintain good knowledge of customer working practices in relation to the use of
products and services
6. Undertake ongoing market and competitor intelligence/research to identify and evaluate the potential
of new product / market / application opportunities
7. Act as the 'product champion' internally, providing support and training to Sales & Marketing through
internal briefings, responding to ad-hoc queries and tenders and ensuring that accurate product
information is maintained (e.g. Product Briefings, Features & Benefits analysis, competitor analysis,
pricing, ROI and TCO models)
8. Integrate consumer feedback into product design and enhancements
9. Identify areas of product differentiation

Product Management
1. Identify and manage launch of improvements to existing products
2. Work with relevant project managers to oversee all approved projects for own portfolio, ensuring that
projects deliver the required features and benefits outlined in the business case on time and on budget
and actively managing risks/issues that may occur to minimize their impact
3. Own the process for prioritizing defect fixes and small product enhancements to ensure that a good
balance is achieved and that customer reported defects are assigned a suitable priority to maximize
customer satisfaction
4. Review relevant user documentation and ensure that all changes to products are communicated
clearly and fully to both internal and external customers to minimize queries raised
5. Manage product quality and cost

• Identify opportunities for cost reductions and quality improvements

• Integrate consumer feedback into product design and enhancements

• Work with Strategy & Operations to improve overall product quality
6. Measure and analyze existing products for opportunities to innovate and improve in features,
positioning, price etc.
7. Aligns with other product houses on a regular basis to ensure alignment of products being developed.
8. Execute programs across applicable delivery platforms in coordination with Platform Mgmts.

Product Delivery
1. Implement robust 'product launch' plans to ensure that each product meets its commercial objectives
during its lifetime, working with Sales & Marketing to maximize revenue opportunities
2. Maintain a clear financial overview of product sales, revenues and numbers, development spend, etc.
for individual products
3. Work with third parties where appropriate to ensure the long-term success of product suite
4. Work with Marketing to ensure that all related marketing collateral is clearly focused, with strong
persuasive messaging and is consistently maintained
5. Work with Sales to identify early target customers for engagement, creating a plan to secure reference
sites within a few months of the date of release
6. Monitor the status of development projects supporting new features
 

REQUIREMENTS:

A. Work Experience

• 8-10 years in product development, preferably in Telco industry

B. Level of Knowledge

• Marketing with technical knowledge on communications

C. Functional Competencies

Product Strategy Formulation

§ The ability to understand the impact of the market, consumers, producers, technology, and

government on a Telco and apply it when formulating product strategy and the ability to identify

prospective areas of synergy between products and CFUs when setting overall strategy so as to

achieve customer acceptance.

Product Portfolio Management

Product Development

§ Ability to stay attuned to the needs of the market and developments in the industry, specially

competitive dynamics and to be able to translate these know-how into product innovations and new

designs that is responsive to the needs of the clients

Product Financial Management

§ The ability to manage revenues and costs (i.e. structures, allocations), with full understanding of

the financial drivers, under conditions of uncertainty in order to obtain desired margins.

Knowledge of products and technologies

§ Ability to understand, apply and implement service deployment of all technologies, from transport to

applications across fixed and mobile technologies.

Resource Planning

§ Ability to determine, validate and forecast the demand and supply of services to be able to build

and maintain the necessary infrastructure to support these services at the proper service level.

Product Management and Development

§ Demonstrates skills and application of the end-to-end processes involved in the entire product life

cycle, from development, maintenance, and enhancement.

Market Research and Analytics

§ The ability to liaise with third party research agencies and/or the ability to do informal

studies/research in order to determine market behavior, appetite, needs, and challenges.

§ Research of general market demand for product being developed

§ Qualitative and quantitative research to refine the product specifications

Telecommunications

§ Demonstrates superior knowledge of telecommunications principles, standards and technologies

as well as operational insights and experience in the conduct of technology assessment and review

of emerging technology studies presented by the team.

This includes:

§ Demonstrates in-depth knowledge of technology life cycle

Demonstrates high familiarity with Globe /Innove network and adequate perception of competitors'

network

Business Analysis

Applies in-depth understanding of business needs and adapts principles of business analysis in the

review of emerging technologies and network evolution plans and options to determine:

§ Technologies to be adopted by Globe/Innove

§ Business implications, impacts and watch-outs with respect to adoption of either a technology or a

network architecture

§ Business potential and/or viability of a technology adoption

§ Competitive advantages resulting from the adoption of specific technologies and/or recommended

network architecture

§ Consumer and business trend awareness and understanding

§ Clear understanding of regulatory environment

§ Competitive environment

Project Management

§ Adapts and utilizes project management principles during the planning, implementation, monitoring

and completion of:

§ Annual Division work plans

§ Process work flows for technology scanning and evaluation

Review Proof of Concept work plans for various emerging technologies

Bachelor's Degree in any related field

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.