Lead Software Developer

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire Intelligence exists to help businesses unlock smarter ways of working. We believe that by combining the best of people, process, and automation, companies can grow faster and operate with greater confidence. Our purpose is to remove complexity, improve performance, and drive intelligent transformation for organizations around the world.

As an Acquire Intelligence employee, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining stakeholder relationships. You're also responsible for complying with and enforcing procedures aligned with our information security policies.

As a values-led organization, we expect all our team members to exemplify our four values:
Curious and Clever
,
Entrepreneurial Energy
,
Fast with Intent
, and
Laugh and Learn
.

A SNAPSHOT OF YOUR ROLE

Responsibilities of the Lead Software Developer will include but are not limited to:

Technical Leadership & Development

· Lead by example through hands-on development, writing high-quality, maintainable code that serves as a reference for the team

· Provide technical guidance and mentorship to 2-4 developers, fostering their professional growth and technical skills

· Collaborate closely with Software Architects to translate architectural designs into implementable solutions

· Drive technical decision-making at the feature and component level while ensuring alignment with overall system architecture

· Conduct thorough code reviews to maintain code quality, consistency, and adherence to development standards

Platform Expertise & Implementation

· Develop and maintain deep expertise in the e.things platform, becoming a go-to resource for platform-specific knowledge

· Guide the team in implementing complex features across the full technology stack

· Identify and resolve technical challenges, bottlenecks, and integration issues

· Ensure robust error handling, logging, and monitoring practices are implemented across all developed solutions

· Champion DevOps practices and continuous integration/deployment within the development workflow

Team Development & Collaboration

· Lead sprint planning, estimation, and technical refinement sessions for your development team

· Facilitate knowledge transfer sessions to ensure platform expertise is shared across team members

· Collaborate with Business Analysts and Product Management to clarify requirements and provide technical feasibility assessments

· Work closely with other Lead Developers and Software Architects to maintain consistency across development teams

· Participate in cross-team technical discussions and contribute to broader engineering initiatives

Quality Assurance & Best Practices

· Establish and enforce coding standards, testing practices, and development workflows within your team

· Drive the implementation of automated testing strategies, including unit, integration, and end-to-end testing

· Monitor system performance and work proactively to address scalability and performance issues

· Ensure security best practices are followed in all development activities

· Lead technical debt reduction initiatives and refactoring efforts

A BIT ABOUT YOU

Minimum Experience

·
10+ years
operating production systems at scale, including
3+ years
in an SRE/DevOps capacity.

·
2+ years
people or technical leadership—mentoring, performance coaching, or line

· management.

· Proven expertise with AWS EKS, MSK, large‑scale databases (SingleStore, PostgreSQL, MongoDB).

· Demonstrated incident commander experience with strong communication under pressure.

· Hands‑on Infrastructure‑as‑Code with Pulumi/TypeScript or Terraform.

· Familiarity with high‑volume data pipelines (≥10k msgs/sec) and IoT workloads.

Technical Proficiency

· Expert‑level TypeScript services, AWS Lambda, Pulumi tooling).

· Deep understanding of AWS networking, container networking (CNI), TLS, HTTP, DNS.

· Advanced observability: Prometheus, Grafana, Loki, PagerDuty, AWS CloudWatch.

· CI/CD (GitLab or GitHub Actions), automated testing & rollout strategies (blue/green, canary).

· Security best practices: IAM, KMS, secrets management, compliance frameworks.

Education

· Bachelor's in Computer Science, Engineering, or equivalent practical experience.

WHAT WE VALUE

• Curious and Clever
  – Smart questions spark smart solutions
• Entrepreneurial Energy
  – Think like an owner. Solve like a founder
• Fast with Intent
  – We move fast and deliver real results
• Laugh and Learn
  – We don't take ourselves too seriously, just our results

What Are You Waiting For?

Apply now and help turn data into action with Acquire Intelligence

Join the A-Team and experience the A-Life