
L3 Application Support Engineer
3 days ago
Job Summary
We are seeking a seasoned Level 3 Application Support Engineer (with Data Engineering Specialization) with deep expertise across modern integration and analytics platforms. This role involves advanced incident/issue troubleshooting, performance tuning, and enhancement of enterprise data solutions built on GCP services, ETL tools & BI Platforms to ensure seamless data flow. This position will serve as a technical escalation point and collaborate with cross-functional teams to ensure data reliability, scalability, and business continuity.
Job Responsibilities
- Maintain and enhance existing data pipelines and workflows
- Develop and manage ETL/ELT processes integrate with cloud and on-premises data sources.
- Design and implement data models and transformations in BigQuery using DBT.
- Monitor and troubleshoot data jobs and orchestrations
- Ensure secure and compliant data access using IAM roles and policies.
- Maintain interactive dashboards and reports using Power BI.
- Collaborate with cross-technical teams to address any issues or problems
- Perform root cause analysis and resolution of data issues in production environments.
- Document data flows, architecture, and operational procedures.
- Participate in incident management, change requests, and continuous improvement initiatives.
Job Qualifications
Must Have Skills:
- 5 + yrs experience in AMS or Application Support roles
- At least 2 yrs hands-on experience in Level 3 capacity
- Strong hands-on experience with (at least
1 to 3
of the lists below).
-
IICS
(Mapping, task flows, parameterization)
-
SAP BODS
(ETL Design, job optimization)
-
SAP BW
(data extraction, modeling and reporting)
-
Power BI
(Dax, Power Query, gateway configuration)
-
WhereScape RED
or
3D
(automation, metadata- driven development)
-
DBT
(modeling, testing, documentation)
-
Big Query
(SQL, partitioning, clustering, cost optimization)
- Proficiency in SQL, Python and Data Modeling
- Familiar with Data Engineer on GCP
- Familiarity with ITIL Process and tools like ServiceNow, JIRA or equivalent
- Excellent communication, stakeholder engagement and problem-solving skills
Work Arrangement
Work Set-up:
Hybrid
Work Schedule:
Rotational Shift (Standard Shift will be Night Shift)
Work Locations:
Manila (Makati City) or Cebu City
-
L2 Microsoft Support Engineer
3 days ago
Cebu City, Central Visayas, Philippines Agileit IT consultancy Full time ₱1,200,000 - ₱2,400,000 per yearPosition OverviewWe are looking for a skilled and experienced L2 Microsoft Support Engineer to join our IT operations team. This role involves handling escalated technical issues, providing in-depth support for Microsoft technologies, and collaborating with Level 1 engineers to resolve complex problems. The L2 Support Engineer will play a key role in...
-
Application Support Engineer
3 days ago
Cebu City, Central Visayas, Philippines J-K Network Manpower Services Full time ₱720,000 - ₱960,000 per yearCompany ProfileA technology-driven company specializing in web development, digital marketing, and online solutions. We are committed to providing clients with reliable websites and excellent customer support.Position: Application Support EngineerIndustry: IT / Web DevelopmentLocation: Cebu CitySalary: Php 60,000 gross to Php 80,000 grossJob...
-
L1 Microsoft Support Engineer
3 days ago
Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱400,000 - ₱600,000 per yearPosition OverviewWe are seeking a motivated and customer-focused L1 Microsoft Support Engineer to join our IT support team. The role involves providing first-line technical assistance to end users, troubleshooting Microsoft-related applications, systems, and services, and escalating issues when necessary. This position is ideal for someone who is passionate...
-
Application Developer
3 days ago
Cebu City, Central Visayas, Philippines WE SUPPORT INCORPORATED Full time ₱288,000 - ₱960,000 per yearJob DescriptionWe are looking for an experienced Application Developer with expertise in Functional Test Planning to join our team in Cebu. In this role, you will be responsible for designing, building, and configuring applications aligned with business processes and requirements. A key part of your work will involve developing and executing functional test...
-
Platform Support Team Lead
4 weeks ago
Cebu City, Central Visayas, Philippines Trax Technologies Full timeAbout the Responsibilities:You will be responsible forsupporting, mentoring, training, and supervising a team of support specialistsHandle escalations which require immediate attention from managementMonitor performance of shift and reassign duties as appropriateYou will assist your direct reports in handling Level 1/Level 2 platform support to teams within...
-
Application Developer
3 days ago
Cebu City, Central Visayas, Philippines WE SUPPORT INCORPORATED Full time ₱5,760,000 - ₱7,680,000 per yearWe are seeking a skilled Application Developer – Angular to join our team in Cebu. In this role, you will be responsible for designing, building, and configuring applications that align with business processes and requirements. You will ensure applications are developed with best practices in coding, testing, and documentation while collaborating closely...
-
CX Technical Support
3 days ago
Cebu City, Central Visayas, Philippines XCELIT Full time ₱360,000 - ₱480,000 per yearCX Technical Support (IT Helpdesk & VoIP)Location: Cebu/Clark, PhilippinesEmployment Type: Full-Time, On-siteAbout XCELITXCELIT's Purpose: We believe technology should empower people and enterprises. XCELIT exists to give our clients the confidence to grow, innovate, and thrive, knowing their people, their data, and their reputation are always...
-
Support Engineer
3 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full time ₱1,200,000 - ₱2,400,000 per yearJOB SUMMARY:With a focus on innovation, and the application of innovative technology, we enable our globalcustomers to seamlessly provide connectivity to all their end users with a minimum of fuss. We are seekinga skilled and proactive Support Engineer to join our team and provide technical support for our Saas application. In this role, you willwork closely...
-
Support Engineer
3 days ago
Cebu City, Central Visayas, Philippines CallTek Full time ₱1,200,000 - ₱2,400,000 per yearJOB SUMMARY{{:}}With a focus on innovation, and the application of innovative technology, we enable our globalcustomers to seamlessly provide connectivity to all their end users with a minimum of fuss. We are seekinga skilled and proactiveSupport Engineerto join our team and provide technical support for our Saas application. In this role, you willwork...
-
Training Specialist L3
3 days ago
Cebu City, Central Visayas, Philippines Wipro Full time ₱1,200,000 - ₱2,400,000 per yearWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...