Operational Excellence Officer

5 days ago

Pasig, National Capital Region, Philippines Jollibee Full time ₱1,200,000 - ₱3,600,000 per year

The Operational Excellence Officer (Process & Technology) is responsible for the effective management, implementation, and optimization of procurement technology solutions. This role ensures that key procurement technology platforms and tools are effectively designed & implemented, and efficiently utilized to streamline procurement processes, enhance data visibility & governance, and enable the division's key initiatives. The Officer will act as a liaison between the Procurement team and business technology (BT), ensuring seamless integration and user adoption of procurement technologies.

  • Implementation and Training

  • Support and drive the implementation of procurement technology solutions (new or enhancements), including requirements gathering, testing, and deployment.

  • Develop (with third-party resources) and deliver training programs for internal and external stakeholders on the use of procurement technology tools.

  • Create (with third-party resources) and maintain user documentation and training materials.

  • System Administration and Maintenance

  • Manage the functional end of procurement technology systems, including source-to-contract and e-procurement platforms, and supplier relationship management (SRM) tools.

  • Oversee system configurations, updates, and troubleshooting to ensure optimal performance.

  • Support monitoring of system performance and identify areas for improvement.

  • Data Management and Analysis

  • Ensure data accuracy and integrity within procurement technology systems.

  • Generate reports and dashboards to provide insights into procurement performance and identify trends.

  • Analyze procurement data to identify opportunities for process improvements.

  • Stakeholder Collaboration

  • Collaborate with BT and third-party resources to ensure seamless integration of procurement technology solutions.

  • Act as a liaison between the procurement team and procurement technology vendors.

  • Communicate effectively with internal and external stakeholders (system users) to address technology-related concerns or requirements and provide support.

  • Vendor Management

  • Assist in the evaluation and selection of procurement technology vendors.

  • Assist in monitoring vendor performance and ensuring compliance with service level agreements (SLAs).

  • Process Improvement

  • Identify and recommend opportunities to improve procurement processes through the use of technology.

  • Lead/support process improvement initiatives and ensure alignment with best practices.
  • Document and update procurement technology-related processes.

Qualifications:

  • A graduate of Bachelor's Degree in Engineering, Economics, Accounting or any equivalent course.
  • With at least three (3) years of experience in process improvement and end-to-end technology implementation projects.
  • Experience in using procurement systems and tools such as Ivalua, SAP Ariba, SAP S/4HANA, Coupa, or GEP is an advantage.
  • Possess a good command of the English language; can communicate well with other divisions and departments, contractors, and suppliers.
  • Able to do in-depth cost analysis and to weigh advantages/disadvantages of given transactions.
  • Able to make quick, objective, and logical decisions on matters relating to the quality, quantity, price, and timing of purchases in the best interest of the company.
  • Must be willing to be assigned in Ortigas, Pasig (hybrid set-up).

Jollibee Foods Corporation is the hiring entity for this requisition.

  • Operational Excellence Specialist

    7 days ago

    Pasig, National Capital Region, Philippines Grundfos Pumps Full time $90,000 - $120,000 per year

    Operational Excellence SpecialistHybrid- Ortigas, Pasig CityWhat is the Job all about?We are looking for an Operational Excellence Specialist to join our global team. In this role, you will play a vital role in enhancing Grundfos IS's Service Management framework by supporting the development, implementation, and continuous improvement of ITIL4-aligned...

  • Operational Excellence Specialist

    3 days ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time $80,000 - $120,000 per year

    Hybrid- Ortigas, Pasig CityWhat is the Job all about?We are looking for an Operational Excellence Specialist to join our global team. In this role, you will play a vital role in enhancing Grundfos IS's Service Management framework by supporting the development, implementation, and continuous improvement of ITIL4-aligned processes.With a strong emphasis on...

  • Operational Excellence Specialist

    7 days ago

    Pasig, National Capital Region, Philippines iSupport Worldwide Full time ₱900,000 - ₱1,200,000 per year

    POSITION SUMMARY:You're a forward-thinking, data-savvy, and client-centric problem-solver to join our growing Operational Excellence team. This role goes beyond dashboards and reports. You will be our clients' go-to partner in uncovering insights, solving real business problems, and driving operational transformation through data.Key...

  • Operational Excellence Analyst

    2 weeks ago

    Pasig, National Capital Region, Philippines JRS Business Corporation Full time $104,000 - $130,878 per year

    The Operational Excellence Analyst plays a key role in identifying, analyzing, and improving operational processes within the operations. This role focuses on enhancing efficiency, reducing costs, improving service quality, and ensuring the delivery runs smoothly. The analyst collaborates with cross-functional teams to implement best practices, monitor...

  • Operational Excellence Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines JRS Business Corporation Full time $40,000 - $60,000 per year

    The Operational Excellence Supervisor is responsible for supporting process improvements, ensuring compliance, and helping branches and delivery teams work more efficiently. This role includes creating and delivering training, providing real-time support to operations staff, and assisting with the rollout of new policies and procedures.The supervisor also...

  • Operations Excellence Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines iSupport Worldwide Full time ₱2,000,000 - ₱2,500,000 per year

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a data-driven Operations Excellence Specialist who thrives in solving complex business problems, transforming operations through analytics, and implementing sustainable process improvements. You will serve as a trusted consultant to clients—leading...

  • Operations Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Mr. Quickie Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the role Mr. Quickie Corporation is seeking a highly motivated and experienced Operations Officer to join our team based in Pasig City, Metro Manila. As an Operations Officer, you will play a key role in overseeing and optimising the day-to-day operations of our retail stores, ensuring we deliver exceptional customer service and operational...

  • Manager 1, Excellence in Operations

    2 weeks ago

    Pasig, National Capital Region, Philippines Comcast Full time ₱1,200,000 - ₱2,400,000 per year

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Chief Operating Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Ropali Land Incorporation Full time $900,000 - $1,200,000 per year

    About the RoleRopali Motorcycle Group is seeking a dynamic and strategic Chief Operating Officer (COO) who will serve as the President's right hand in leading the company to new heights. The COO will be responsible for overseeing all departments across the organization, ensuring operational excellence, driving growth, and aligning strategic initiatives with...

  • Engineer 1, Excellence in Operations

    2 weeks ago

    Pasig, National Capital Region, Philippines Comcast Full time ₱900,000 - ₱1,200,000 per year

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...