CLARK | | Scheduling Analyst
5 days ago
Analyzes contact center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocation. Conducts call pattern forecasting and schedule planning activities to help meet business unit objectives. May recommend operational improvements. Uses analysis results to forecast call arrival and build staffing and scheduling plans to meet business unit goals and objectives. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes. Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.
-
Financial Analyst
5 days ago
Angeles City, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱600,000 - ₱1,200,000 per yearPosition Title: Financial AnalystWork Set Up: On-SiteSchedule: 9:00 PM to 6:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a motivated professional to join our team and contribute to preparing comprehensive sample studies for prospects, focusing on financing arrangements, tax...
-
Medical Virtual Assistant
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱300,000 - ₱600,000 per yearPosition Title: Medical Virtual Assistant Work Set Up: On-site Schedule: 7:00 PM to 4:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are seeking a dedicated, highly organized Medical Virtual Assistant to join our team. In this role, you will not only handle scheduling tasks and...
-
Client Engagement Support
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱300,000 - ₱450,000 per yearPosition Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting...
-
Customer Care Specialist
5 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per yearPosition Title: Customer Care Specialist Work Set Up: On-Site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting...
-
Team Manager
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per yearPosition Title: Team Manager Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown: We are seeking a highly organized, reliable, and hands-on Team Manager to support and oversee the day-to-day execution of our On-Call/Off-Hours Support Team. This...
-
WFM Planning Analyst
3 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeTASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...
-
Implementation Manager
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per yearPosition Title: Implementation Manager Work Set Up: On-Site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: As an Implementation Manager, you will lead the launch of new client accounts from the moment they are signed to the moment they go live and become stable...
-
Medical Admin Assistant
5 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱30,000 - ₱60,000 per yearPosition Title: Admin Work Set Up: On-Site Schedule: 8:00 AM to 5:00 PM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are looking for a dedicated and dynamic Medical Admin Assistant to lead our efforts in delivering exceptional client care and fostering a positive, supportive work...
-
Sales Virtual Assistant
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱250,000 - ₱500,000 per yearPosition Title: Sales Virtual Assistant Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We're looking for a driven and articulate Cold Caller / Salesperson to help us connect with potential clients and identify new business opportunities. The...
-
Bookkeeper
1 week ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱250,000 - ₱500,000 per yearPosition Title: Bookkeeper Work Set Up: Work from Home Schedule: 4:00PM to 1:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are looking for a detail-oriented Bookkeeper to support client application processing, CRM updates, compliance checks, and provider follow-ups. This role...
