Talent Acquisition Supervisor

Role Description

This is a full-time on-site role for a Talent Acquisition Supervisor located in Mckinley, Taguig. The Talent Acquisition Supervisor will oversee the full life cycle of recruiting, from sourcing and hiring to onboarding new employees. Responsibilities include developing and implementing employer branding strategies, conducting interviews, and collaborating with hiring managers to fill open positions. The supervisor will also manage recruiting operations and ensure a positive candidate experience throughout the hiring process.

Key Responsibilities:

Strategic Leadership & Oversight:

• Set clear goals and performance standards for the talent acquisition team, aligned with business objectives and hiring targets.
• Drive strategic TA planning, including pipeline development, and continuous improvement of sourcing strategies.
• Serve as the first point of contact for escalations and ensure issues are resolved promptly with minimal impact on timelines and stakeholder satisfaction.
• Maintain an active presence in daily operations while focusing on strategic outcomes and long-term talent acquisition goals.

Team Development & Coaching:

• Coach and mentor team members ininterviewing, stakeholder engagement, and other TA-related topics.
• Conduct regular performance reviews, provide real-time feedback, and establish individual development plans to support career growth.
• Facilitate ongoing training to ensure team alignment on recruitment standards, system usage, and process compliance.
• Foster a culture of accountability, collaboration, and continuous improvement.

Operational Excellence:

• Oversee accurate and timely tracking of requisitions, candidate progress, hiring status, and reporting through the applicant tracking system (ATS).
• Collaborate with HR Operations and other departments to ensure complete, compliant onboarding and pre-employment processes.
• Ensure adherence to recruitment policies, regulatory requirements, and data privacy standards.

Stakeholder Engagement:

• Build strong partnerships with hiring managers, senior leaders, and other stakeholders to align recruitment outcomes with business needs.
• Lead or participate in handshake meetings to gather hiring requirements and set realistic hiring expectations and timelines.
• Deliver consistent updates on hiring performance and recommend solutions or adjustments as needed.

Hands-On Support & Ad Hoc Interviews:

• Step in to conduct interviews or candidate assessments when needed, especially for critical roles, high-volume periods, or team coaching purposes.
• Provide hands-on support during peak recruitment cycles, ensuring continuity and service delivery.

Reporting & Analytics:

• Create, review, and deliver regular reports and dashboards on recruitment metrics such as time-to-fill, candidate pipeline status, source effectiveness, and offer-to-acceptance ratios.
• Present insights and data-driven recommendations to leadership and stakeholders to improve decision-making and enhance recruitment strategies.
• Ensure data integrity and compliance in all reporting activities through the consistent use of the applicant tracking system and relevant tools

Innovation & Continuous Improvement:

• Lead recruitment-related projects and initiatives, such as process automation, DEI efforts, and employer branding campaigns.
• Analyze recruitment data to identify trends and optimize team performance, candidate experience, and time-to-fill metrics.
• Champion the use of new technologies, tools, and platforms that enhance the effectiveness of talent acquisition.

Qualifications:

• Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
• At least 6 years of progressive experience in talent acquisition, with a minimum of 2 years in a team leadership.
• Proven experience managing full-cycle recruitment in a BPO environment.
• Strong coaching, delegation, and leadership skills.
• Excellent communication, stakeholder management, and conflict-resolution abilities.
• Strong analytical and reporting skills, with proficiency in ATS platforms and Google Workspace.
• Demonstrated ability to manage multiple priorities in a dynamic and fast-paced setting.

Job Type: Full-time

Experience:

• in a leadership role: 2 years (Required)

Work Location: In person