BPO Team Leader

6 days ago

Eastwood City, Philippines Intelassist Inc. Full time ₱400,000 - ₱450,000 per year

Employment Type: Full-Time Employment

Work Setup: 100% Onsite

Work Schedule: Night Shift (Following U.S. Eastern Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 40,000 to 45,000 PHP/Monthly

Job Description:

  • Oversee a group of associates in performance, address behaviors/opportunities and monitor progress.
  • Regularly coach associates on their performance to ensure key metrics are achieved.
  • Identify performance related issues, develop an action plan for improvement and implement corrective action.
  • Ensure that contractual Key Performance Indicator and financial expectations are delivered
  • Communicate expectations to employees and provide timely updates

Job Requirements:

  • At least 3 years of Supervisory / Team Lead experience in Business Process Outsourcing / Call Center
  • Proven Sales background
  • Strong communication skills, both written and verbal
  • Ability to mentor, coach and provide direction to a team of employees
  • Amenable to work in Eastwood City, Libis

WHY INTELASSIST?

We grow together. We value your effort. We aim to empower you.

Job Type: Full-time

Pay: Php40, Php45,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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