Platform Publications Supervisor
1 week ago
Job Description
Company Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.
We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
About Domain:
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
The Role:
Manage the daily operations of the Platform Publications team on the Campaigntrack platform, ensuring timely task delivery and issue resolution. Acts as the primary contact for queries, delegates tasks appropriately, and supports team members as needed.
What You'll Be Doing:
This role is responsible for ensuring smooth operations of the Platform Publications team by providing supervision, clear communication, and motivation. It involves understanding team requests, driving performance through weekly KPI tracking and reviews, and supporting individual growth through regular one-on-ones and training programs. The role also focuses on delivering excellent customer service by resolving complex issues, offering technical support, and facilitating effective communication with stakeholders.
Additionally, the role supports other business units to ensure seamless client onboarding and ongoing maintenance, promoting a positive customer experience. It also includes monthly reconciliation of charges to assist the Accounts team with media-related queries, contributing to overall operational efficiency.
About You:
Minimum of 2 years leadership experience managing and motivating teams
College degree or equivalent qualification in a relevant field
Proficient in Adobe Acrobat with solid understanding of print terminologies and specifications
Familiarity with Freshdesk, Google Workspace, and Slack is an advantage but not required
Strong communication and interpersonal skills for clear team guidance and stakeholder collaboration
Experience in performance management, including KPI tracking, conducting reviews, and coaching staff
Why join us?
We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
Discover your ideal work-life balance with our approach to a hybrid set-up – whether it's making the most of working remotely or from our office
Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more
Access to LinkedIn Learning, giving you learning opportunities to upskill and work on your personal growth
Access to top-notch mental health support through our Employee Assistance Program
Continuous opportunities to leap, learn and grow.
One of our talent partners will give your application a good look and give you a call if it's a good match, so apply nowDon't meet every single requirement? We're committed to building an inclusive, diverse and supportive workplace and welcome applications from all people regardless of age, gender, orientation, ethnicity, cultural background or disability. If you're excited about this role but your past experience doesn't align perfectly, we encourage you to send in your application.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
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