
Tenant Relations Officer
3 days ago
Duties and Responsibilities
- Builds and maintains professional and cordial relations with retail partners
- Is on top of all issues related to the retail partners
- Updates Mall Operations and other appropriate departments on major concerns of retail partners
- Responds quickly to retail partner communication
- Initiates audit of leasable spaces to ensure timely and complete preparation of leasable space to new retail partners
- Coordinates timely submission of design requirements by new retail partners
- Inspects retail partner construction consistently to ensure compliance to design guidelines
- Ensures complete submission of pre-opening requirements by new retail partners
- Organizes documentation of retail partners' construction and operational activities for easier reference
- Does daily mall rounds to identify retail partner issues
- Documents retail partner issues through memos, monitors rectification by retail partner, and ensures timely resolution
- Monitors and analyzes sales performance or retail partners
- Coordinates with Leasing for ingress and egress of retail partners
- Coordinates with Marketing for initiatives that will promote the retail partners
- Coordinates with Facilities Management for retail partner engineering issues
- Coordinates with Technical Support for retail partner design issues
- Willing to be assigned at Iloilo Festive Walk Mall, Mandurriao, Iloilo.
- Must be a licensed Architect.
Job Type: Full-time
Work Location: In person
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Facilities Associate
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Facilities Associate
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