E-commerce Supervisor

2 weeks ago

Fort Bonifacio, National Capital Region, Philippines One Outsource Direct Corporation Full time ₱1,200,000 - ₱1,800,000 per year

ABOUT OODC

At One Outsource, our mission is to provide innovative end-to-end business process solutions for our clients' every need. Our experienced team has been dedicated to delivering client success every day for over 20 years.

DUTIES AND RESPONSIBILITIES

Account Management & Operations

  • Manage and optimize product listings, pricing, and promotions across TikTok Shop, Shopee, Lazada, and Shopify.
  • Ensure timely uploads, deal submissions, and campaign execution.
  • Support account negotiations with category managers if needed.
  • Maintain and update the e-commerce marketing calendar in coordination with internal teams.
  • Willing to adjust working schedule for live selling events or other e-commerce activities, especially during evenings.
  • Create invoices for customer orders as needed.
  • Assist with legwork or cross-functional tasks related to e-commerce during manpower shortages.

Reporting & Analytics

  • Submit daily, weekly, and monthly reports to the E-Commerce Manager, including:
  • Sales performance and revenue tracking
  • Order status and fulfillment (e.g., placed, shipped, cancelled)
  • Inventory monitoring (e.g., low stock, fast- and slow-moving SKUs)
  • Ad performance (Meta, TikTok, Shopee, Lazada)
  • Campaign/voucher effectiveness
  • Website and marketplace traffic, conversion, and abandoned carts
  • Customer reviews and feedback summaries
  • Provide data-driven insights and recommendations to support performance improvement.

Marketing & Digital Execution

  • Work with the marketing and creative teams to launch campaigns and promotions.
  • Run or support ad campaigns using Meta Ads Manager and marketplace ads.
  • Execute email marketing campaigns and assist in newsletter development.
  • Monitor visibility on platforms (banners, in-app placements, keywords, etc.).
  • Stay updated on platform algorithm changes, trends, and competitor activity.

Customer Experience & Fulfillment

  • Handle customer concerns, product feedback, and inquiries to improve retention and satisfaction.
  • Ensure accurate product listings including SKU, pricing, images, and descriptions.
  • Oversee day-to-day inventory management and fulfillment tracking.
  • Coordinate closely with the warehouse team to ensure:
  • Orders are picked, packed, and shipped on time
  • Inventory counts are accurate and synced across platforms
  • Returns, restocks, and discrepancies are resolved quickly

QUALIFICATIONS

  • 1-5+ years of experience in e-commerce, preferably in skincare, fashion, or FMCG.
  • Strong knowledge of Shopify, Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
  • Familiar with tools such as Meta Ads Manager, Google Analytics, Klaviyo, or email platforms.
  • Strong analytical and reporting skills; confident interpreting sales and marketing data.
  • Excellent written and verbal communication skills.
  • Team player with leadership potential and problem-solving mindset.
  • Ability to multitask in a fast-paced, high-growth environment.
  • Committed to achieving individual KPIs and contributing to the team's overall sales targets.

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Application Question(s):

  • What's your expected salary?

Experience:

  • E-Commerce Supervisor: 2 years (Preferred)

Work Location: In person

  • E-Commerce Supervisor

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines One Outsource Direct Corporation Full time ₱18,000 - ₱40,400 per year

    We Are Hiring E-commerce Supervisor (Hybrid/WFH Set-Up) Glow up in your career and be part of a well-known skincare brand in the Philippines The ideal candidate that we're looking for is a proactive and detail-oriented E-commerce Supervisor to manage the day-to-day operations of our online stores. You'll lead a small team and work closely with...

  • KOL Supervisor

    2 weeks ago

    Fort Bonifacio P, Philippines Manggo Selection Full time ₱400,000 per year

    Qualifications:Bachelor's degree in Marketing, Communications, Business, or related field.Minimum 1–2 year's experience in influencer marketing, brand partnerships, or supervising KOL/creator teams.Strong knowledge of TikTok, Facebook, Instagram, and the influencer ecosystem.Leadership and team management skills.Strong analytical skills with experience in...

  • Claims Supervisor

    2 weeks ago

    Fort Bonifacio P, Philippines Sparkles PH Ventures Corporation Full time ₱132,000 - ₱360,000 per year

    Summary:Oversees all return, refund, and RTS (Return to Sender) processes to ensure accuracy, timely resolution, and proper documentation across platforms.⸻Key Duties:Track and reconcile RTS parcels from the courier to the warehouse.Validate and process refunds on Shopee, TikTok, and Shopify.Ensure all returned items are received, recorded, and synced in...

  • Online Sales Assistant

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines 1Rotary Trading Corporation Full time ₱180,000 - ₱360,000 per year

    About the roleAs an Online Sales Assistant for Shopee and Lazada, you will help manage and improve our online sales on these platforms. In this entry-level role, you'll monitor the inventory, and ensure timely and efficient customer service. You will also support live selling events and report data to enhance our online strategies. This job is perfect for...

  • Paralegal

    2 weeks ago

    Fort Bonifacio P, Philippines J&T EXPRESS Full time ₱390,000 - ₱420,000 per year

    ABOUT THE ROLEJOB SUMMARYResponsible for monitoring and performing all legal affairs activities within his/her assigned area of expertise. The main responsibility is to do everything within his/her scope of power to keep J&T Express operations out of legal trouble.DUTIES AND RESPONSIBILITIESAct as a principal liaison with governmental and public regulatory...

  • MCN Supervisor

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines M-Commerce Corporation Full time ₱600,000 - ₱800,000 per year

    Campaign & Creator ManagementSupervise the end-to-end execution of creator campaigns from briefing to post campaign reporting.Coordinate with brand and agency partners to align on objectives, timelines, and deliverables.Manage and mentor a team of live operators, creator managers, and production assistants.Ensure creator compliance with brand guidelines, MCN...

  • Payroll Supervisor

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Bounty Fresh Food, Inc. Full time ₱250,000 - ₱500,000 per year

    Job Summary:Payroll Supervisor – Non-confi payroll, confi timekeeping, benefits monitoring, ALPHALIST preparation, and ensuring accurate and timely processing.Duties and Responsibilities:Payroll:Checking and encoding timesheets, such as employee leave forms, overtime forms, undertime/half-day forms, absence forms, etc.Uploading non-confi and weekly payroll...

  • Fleet Coordinator

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines J&T Express Full time ₱900,000 - ₱1,200,000 per year

    ABOUT THE POSITIONMakes plan, schedule, and route of trucks to maximize productivity and efficiency of driversEnsure SOP and Safety Policies are implemented at all timesEnsure that all transport fleet vehicles are properly maintained and serviced as scheduledSupports the Fleet Supervisor in coordinating and communicating with clients and partner...

  • Membership Officer

    1 week ago

    Bonifacio P, Philippines Landers Superstore Full time ₱400,000 - ₱600,000 per year

    Responsible in sales operation of the Membership and overall monitoring and controlling of the membership clerk and sales team in their day-to-day activities. Maintains the highest standards of member-customer service by attending to sign-ups, renewals, return/refund/replacement and repair of merchandise.Specific Duties and ResponsibilitiesMonitors the daily...

  • ATR Career Opportunities

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Fresenius Medical Care Solutions Services Full time ₱900,000 - ₱1,200,000 per year

    We are currently pooling accounting professionals to join our dynamic ATR team for the Global Business Services center in Manila. This team is responsible for the end-to-end accounting to report process from recording, closing, reconciliation, and reporting across internal sub-teams of assignment:Fixed Assets and InventoryGeneral AccountingIntercompany...