Technical Support Advisor

6 days ago

Manila, National Capital Region, Philippines Outsourced Full time ₱300,000 - ₱600,000 per year

Job Description
About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Responsibilities

  • Provide technical support for existing and new accounts, troubleshooting technical issues through phone and remote computer log-ins.
  • Install, configure, and provide support for dental imaging devices (i.e. Drivers for Intraoral cameras, x-ray sensors, imaging software, and more).
  • Explain solutions step by step, patiently, and provide valuable support for computer users from different work environments.
  • Log and keep records of customer calls (Salesforce / Zendesk).
  • Analyze call logs so common trends can be spotted to help fix underlying problems.

Skills & Qualifications

  • Strong interpersonal skills
  • Multi-tasking
  • Strong analytical and problem-solving skills
  • Strong computer knowledge in networks and software (technical knowledge)
  • Ability to maintain composure under pressure.
  • Client relationships

Work Location

  • Hybrid Set-up (18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines)
  • Should have strong internet connection (minimum of 20 mbps)
  • Should have own Laptop/PC (minimum of i5 8GB RAM)

Note:
As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

  • Technical Onboarding Advisor

    2 weeks ago

    Manila, National Capital Region, Philippines RingCentral Full time ₱900,000 - ₱1,200,000 per year

    Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue...

  • Technical Onboarding Advisor

    22 hours ago

    Manila, National Capital Region, Philippines RingCentral Full time ₱30,000 - ₱120,000 per year

    Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue...

  • Technical Analysis Advisor

    2 weeks ago

    Manila, National Capital Region, Philippines NTT DATA North America Full time $80,000 - $120,000 per year

    Req ID:335523NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Technical Analysis Advisor to join our team in Manila, National Capital Region (PH-00), Philippines (PH).Technical...

  • Technical Customer Support Advisor

    3 days ago

    Manila, National Capital Region, Philippines Finastra Full time ₱900,000 - ₱1,200,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...

  • Technical Customer Support Advisor

    4 days ago

    Manila, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱900,000 - ₱1,200,000 per year

    This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications...

  • Technical Customer Support Advisor

    4 days ago

    Manila, National Capital Region, Philippines Finastra Full time ₱900,000 - ₱1,200,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...

  • Senior TB Advisor, DOS LEAP Global

    22 hours ago

    Manila, National Capital Region, Philippines Dexis Full time ₱120,000 - ₱180,000 per year

    Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to...

  • Assessment Specialist Support Advisor

    2 weeks ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment | Manila Full time

    Assessment Specialist (AS) Support AdvisorWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.Work schedule: Monday to Friday, usually 3PM to 11PM Manila time, overlaps with UK operating hours. Flexibility required for extended opening hours and weekend working...

  • Assessment Specialist Support Advisor

    2 weeks ago

    Manila, National Capital Region, Philippines Cambridge University Press & Assessment Full time

    Salary:Php 25,000 to Php 30,000- Location:Manila- Country:Philippines- Business Unit:UK Education- Vacancy Type:Permanent- Closing Date:7 November 2025Meet the recruiterHannah HeraduraAssessment Specialist (AS) Support AdvisorWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week...

  • L1 Technical Helpdesk Support

    4 days ago

    Manila, National Capital Region, Philippines Outsourced Full time ₱250,000 - ₱500,000 per year

    About Us is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...