Collection Officer

3 days ago

Mandaluyong City, National Capital Region, Philippines East West Banking Corporation Full time ₱900,000 - ₱1,200,000 per year

About the job Collection Officer

About the Job

Location: Mandaluyong City

Corporate Title: Collections Officer

Work Arrangement: Onsite

Our Corporate Credit team is looking for experienced professionals to join us in Mandaluyong City (Ortigas) in the role of Collections Officer.

This role will conduct collection efforts on delinquent accounts using callouts, collection letters, and SMS. Handle financial and non-financial client requests, including reversals, payment transfers, and updating cardholder information within specified turnaround times. Negotiate special payment arrangements, monitor personal productivity, and perform additional tasks as needed.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Conduct collection efforts on delinquent accounts using callouts, collection letters, and SMS.
  • Assess and initiate financial and non-financial client requests, including reversals, payment transfers, and updating cardholder information, adhering to specified customer turnaround times.
  • Negotiate special payment arrangement schemes with customers.
  • Monitor personal productivity achievements and implement action plans discussed with the team head.
  • Address any other tasks that may arise during the performance of the above responsibilities.

What we're looking for

  • Candidate must possess a Bachelor's/College Degree.
  • Possess at least 3 years of working experience in Collections, specifically in the role of Agency Coordinator/Repossessor.
  • Have at least one (1) year of collections experience in a supervisory capacity.
  • Demonstrate at least three (3) years of overall collections experience.
  • Include at least one (1) year of client management experience.
  • Demonstrate detailed, results-oriented, and self-motivated qualities with strong analytical, negotiation, and problem-solving skills, supported by collections-related work experience, as an advantage.
  • Applicants must be open to working onsite, with office locations in Filinvest Building, Mandaluyong (near MRT Ortigas Station), or PBCOM Tower, Makati City.

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth.

  • Admin Collection Officer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Gate Security Services Full time ₱144,000 - ₱360,000 per year

    Qualifications:Must have completed Senior High School/ K12, College Level, or College GraduateWork experience in collection is an advantage.Proficient in using MS Office.Has excellent communication skills and negotiation skills.Excellent analytical and problem-solving skills using logical reasoning and analytical methodsJob Description:The Collection...

  • Office Collection Agent

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Gate Security Services Full time ₱144,000 - ₱360,000 per year

    Qualifications:Must have completed Senior High School/ K12, College Level, or College GraduateWork experience in collection is an advantage.Proficient in using MS Office.Has excellent communication skills and negotiation skills.Excellent analytical and problem-solving skills using logical reasoning and analytical methodsJob Description:The Collection...

  • Collections Officer

    17 hours ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the RoleAs a Collections Officer, you will perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to...

  • Collection Officer

    1 week ago

    Makati City, National Capital Region, Philippines Capital Credit Solutions Pty Ltd Full time ₱900,000 - ₱1,200,000 per year

    About the role As a fulltime Collection Officer with Capital Credit Solutions Pty Ltd, you will play a crucial role in the company's debt recovery efforts. Based in Makati City Metro Manila, this position is focused on contacting customers with outstanding balances, negotiating payment plans, and resolving delinquent accounts. Your expertise in collections...

  • Collection Specialist

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Sannovex Pharmaceutical Distributor Full time ₱80,000 - ₱120,000 per year

    JOB REQUIREMENTSBS Accountancy Graduate, Finance or related field.Work experience as a Collection Specialist is an advantage.Good communication skills.Has strong sense of urgency.A team player.Knowledgeable in MS Office.Willing to be assigned in Mandaluyong City.Willing to do Fieldwork.JOB DESCRIPTIONConduct field audit to validate and check overdue account...

  • Collections Officer

    4 days ago

    Quezon City, National Capital Region, Philippines Acquire Intelligence Full time ₱300,000 - ₱600,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating...

  • Collections Officer

    17 hours ago

    Quezon City, National Capital Region, Philippines Kinect Inc. Full time ₱400,000 - ₱600,000 per year

    We are looking for a Collections Officer to handle outbound calls with customers whose accounts are overdue. You will focus on recovering outstanding payments, providing excellent customer service, negotiating repayment solutions, and maintaining accurate account records.Key Responsibilities:Manage overdue accounts through calls and follow-upsNegotiate...

  • Head of Collections Officer

    3 days ago

    Makati City, National Capital Region, Philippines One Outsource Direct Corporation Full time ₱800,000 - ₱1,200,000 per year

    To proceed with your application, please fill up the application form here: https://oodc-(CLF_Group)/link/We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may...

  • Collection Staff

    4 days ago

    Mandaluyong City, National Capital Region, Philippines Integrated Security and Automation Inc. Full time ₱900,000 - ₱1,200,000 per year

    Requirements:A bachelor's degree with degrees in accounting, business management, finance, or related fields being preferred.Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint).Patience and resilience.Duties and Responsibilities:Work with debtors to establish mutually agreeable payment schedules and terms to resolve their outstanding...

  • Billing & Collection Officer

    5 days ago

    Quezon City, National Capital Region, Philippines Microprint Systems Inc. Full time ₱400,000 - ₱600,000 per year

    Billing & Collection Officer Responsibilities:Reviewing the company debtor list.Contacting customers and informing them of their overdue bills.Advising customers on their payment options and suggesting methods of payments.Negotiating suitable payment plans.Maintaining customer payment records.Preparing customer financial statements for banks and the state...