Collection Officer

17 hours ago

Mandaluyong City, National Capital Region, Philippines East West Banking Corporation Full time ₱104,000 - ₱130,878 per year

About the job Collection Officer

About the Job

Location: Mandaluyong City

Corporate Title: Collections Officer

Work Arrangement: Onsite

Our Corporate Credit team is looking for experienced professionals to join us in Mandaluyong City (Ortigas) in the role of Collections Officer.

This role will conduct collection efforts on delinquent accounts using callouts, collection letters, and SMS. Handle financial and non-financial client requests, including reversals, payment transfers, and updating cardholder information within specified turnaround times. Negotiate special payment arrangements, monitor personal productivity, and perform additional tasks as needed.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Conduct collection efforts on delinquent accounts using callouts, collection letters, and SMS.
  • Assess and initiate financial and non-financial client requests, including reversals, payment transfers, and updating cardholder information, adhering to specified customer turnaround times.
  • Negotiate special payment arrangement schemes with customers.
  • Monitor personal productivity achievements and implement action plans discussed with the team head.
  • Address any other tasks that may arise during the performance of the above responsibilities.

What we're looking for

  • Candidate must possess a Bachelor's/College Degree.
  • Possess at least 3 years of working experience in Collections, specifically in the role of Agency Coordinator/Repossessor.
  • Have at least one (1) year of collections experience in a supervisory capacity.
  • Demonstrate at least three (3) years of overall collections experience.
  • Include at least one (1) year of client management experience.
  • Demonstrate detailed, results-oriented, and self-motivated qualities with strong analytical, negotiation, and problem-solving skills, supported by collections-related work experience, as an advantage.
  • Applicants must be open to working onsite, with office locations in Filinvest Building, Mandaluyong (near MRT Ortigas Station), or PBCOM Tower, Makati City.

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth.

  • Credit and Collection Officer

    1 week ago

    Makati City, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time ₱500,000 - ₱1,000,000 per year

    Job ResponsibilitiesCash Handling and Collection ManagementRegisters daily cash collection in the logbook and secures it in the vault.Deposits the previous day's collection into the company's bank account every morning and as needed.Prepares the Daily Collection Daily Analysis, report for the mother branch to ensure the accuracy of logs in the system versus...

  • Admin Collection Officer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Gate Security Services Full time ₱216,000 per year

    Qualifications:Must have completed Senior High School/ K12, College Level, or College GraduateWork experience in collection is an advantage.Proficient in using MS Office.Has excellent communication skills and negotiation skills.Excellent analytical and problem-solving skills using logical reasoning and analytical methodsJob Description:The Collection...

  • Office Collection Agent

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Gate Security Services Full time ₱216,000 per year

    Qualifications:Must have completed Senior High School/ K12, College Level, or College GraduateWork experience in collection is an advantage.Proficient in using MS Office.Has excellent communication skills and negotiation skills.Excellent analytical and problem-solving skills using logical reasoning and analytical methodsJob Description:The Collection...

  • Collections Officer

    4 weeks ago

    Makati City, National Capital Region, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content LinkCollections Officer (Cards, Front-End Unit)Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need...

  • Collections Officer

    1 week ago

    Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱900,000 - ₱1,200,000 per year

    Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Collections Officer

    1 week ago

    Makati City, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱500,000 - ₱1,000,000 per year

    Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Head of Collections Officer

    1 week ago

    Makati City, National Capital Region, Philippines One Outsource Full time ₱400,000 - ₱600,000 per year

    To proceed with your application, please fill up the application form here: We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute...

  • Head of Collections Officer

    1 week ago

    Makati City, National Capital Region, Philippines One Outsource Full time ₱300,000 - ₱600,000 per year

    To proceed with your application, please fill up the application form here: https://oodc-(CLF_Group)/link/We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may...

  • Collections Officer

    1 week ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱800,000 - ₱1,200,000 per year

    About the Role As a Collections Officer, you will perform collection activities through outbound communication efforts via the bank's devices and document all transactions into the collections system for loans or credit card products. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to...

  • Collection Officer

    1 week ago

    Makati City, National Capital Region, Philippines Capital Credit Solutions Pty Ltd Full time ₱900,000 - ₱1,200,000 per year

    About the role As a fulltime Collection Officer with Capital Credit Solutions Pty Ltd, you will play a crucial role in the company's debt recovery efforts. Based in Makati City Metro Manila, this position is focused on contacting customers with outstanding balances, negotiating payment plans, and resolving delinquent accounts. Your expertise in collections...