Sales Support Associate
3 days ago
About the Company
Brevitē is a Brooklyn-based startup brand that makes bags for photographers, filmmakers and creative humans. We've gone from a college idea to TikTok's most-followed backpack brand by making organization cool and inspiring creators to get out there and make things. We're a small team with big energy, and we're just getting started.
About the Role
The B2B Sales Support Associate will play a key role in supporting the B2B sales team by managing client communications, coordinating orders, and ensuring a seamless customer experience. This role is ideal for someone who is detail-oriented, highly organized, and has a strong understanding of the sales pipeline.
You'd Be a Great Fit If You…
- Are familiar with sales account management and client relationship building
- Have strong communication skills and enjoy building client relationships
- Can adhere and adapt to changing timelines
What You'll Do
- Administrative Sales Support
- Updating various files we use: CRM, Sales Order database, and our master client contact list
- Assisting with creating pitch material for clients: Pricing sheets, mockups, etc.
- Client Outreach
- Creating and scheduling monthly emails for our entire client base
- Reaching out to new and old leads to promote pitches
- Identifying new business opportunities
- Order Management
- Processing, managing, and following up with all stages of the order process
- Ensuring all information needed for orders are correct and timely to ensure a satisfied client experience
Qualifications
- 1-2 years of experience in sales support, customer success, or account coordination, preferably in B2B sales
- Strong organizational and multitasking skills with attention to detail
- Excellent written and verbal communication skills
- Proficiency with Google Workspace, experience with CRM usage is a plus
Bonus Points
- Have experience in B2B corporate sales/promotional product sales
- Experience with Adobe Illustrator is a plus
- Love backpacks
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Employee discount
- Work from home
Application Question(s):
- Please share your LinkedIn Profile
Experience:
- sales support or customer success: 1 year (Required)
Work Location: Remote
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