Customer Service Clerk

1 week ago

Quezon City, National Capital Region, Philippines Casamia Furniture Center Inc Full time ₱250,000 - ₱300,000 per year

Responsible for checking all consummated sales transactions based on established systems and procedures.

Key Accountabilities

1. Daily Operations

· Consistently follow and abide by the company's established policies and procedures.

· Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.

· Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.

· Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.

· Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.

2. Customer Engagement

· Ensure high levels of customers' satisfaction through excellent service.

· Acknowledge the presence of customers, listen and pay attention to their needs.

· Attend to customer complaints with eagerness and understanding.

Skills

Strong Communication Skills

Customer Service Skills

Analytical Skills

Knowledgeable in Microsoft applications

Qualifications:

  • Must be a graduate of any 2 year course

  • Preferably with related experience

  • Can start ASAP & Amenable to work in SM North Edsa

We prefer walk-in applicants. Apply directly at Building A, SM Retail Headquarters, J.W. Diokno Boulevard, MOA Complex, Pasay City. Bring updated resume, copy of SSS number, 2x2 photo, and ballpen. Look for Laila of Our Home HR at the receptionist.

Job Type: Full-time

Pay: Php695.00 per day

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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