chat/email support

4 hours ago


General Santos P, Philippines SixEleven Full time ₱120,000 - ₱180,000 per year

Job Title: Chat/Email Support Specialist

Company: Sixeleven Global Services and Solutions, Inc.

Location: 4th Floor, Joji Ilagan International School, Leon Lldo St., General Santos City

Work Setup: Office-based

Job Type: Full-time

Job Summary:

Join Sixeleven Global Services and Solutions, Inc. as a Chat/Email Support Specialist handling email-based tickets for WanderJoy and the Wanderjoy OP team under Singtel. This role focuses on resolving customer inquiries and coordinating points redemption and telecom-related issues through email and Zendesk tickets.

Key Responsibilities:

  • Manage and resolve email and chat tickets for WanderJoy customers and the Wanderjoy OP team.
  • Coordinate and communicate effectively through Zendesk ticketing system.
  • Handle tickets related to points redemption and telecom interface coordination.
  • Collaborate with internal teams to ensure ticket resolution and customer satisfaction.
  • Maintain clear and professional communication in all interactions.

Qualifications:

  • Minimum 1 year of experience in email and chat support.
  • Proficient in using Zendesk or similar ticketing platforms.
  • Typing speed of at least 40 words per minute.
  • Experience with technical support tickets or third-party provider coordination is preferred.
  • Flexible and willing to work in a 24/7 operational environment.

Job Type: Full-time

Pay: From Php13,000.00 per month

Benefits:

  • Health insurance
  • Paid training

Work Location: In person



  • General Santos, Philippines Elavate Superfoods Full time

    Customer Support Representative (Live Chat, Phone or Email) Elavate is the UK’s fastest-growing collagen supplement brand, helping women over 40 achieve healthier skin, stronger joints, and thicker hair through premium-quality products. Position Overview We’re looking for a Customer Service Representative who can confidently manage email, chat, and phone...


  • Cubao P, Philippines RC Full time ₱144,000 - ₱312,000 per year

    ● Must have at least 6 months of BPO experience● Great Typing skills (at least 40 words per minute required, 40 WPM for Chat,Social Media and Email).● Must be available for a regular schedule, one that spans weekends, andholidays, as our customers need us. Shifts may include evening or earlymorning hours.● Patience, empathy, and an evolved ability to...


  • General Santos, Philippines SupportYourApp Full time

    (Native Chinese) Chat Support Consultant, crypto (Remote) 4 weeks ago Be among the first 25 applicants Passionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a...


  • General Santos, Philippines The Chat Agency Full time

    SEO & Digital Marketing Specialist (Philippines – Remote) Company Details Company: Digital Hitmen (Perth, Australia) Type: Part-time to start (ramping to full-time) Salary: ₱45,000–₱60,000 per month (depending on experience) Digital Hitmen is looking for a Philippines-based SEO & Digital Marketing Specialist to help us lift rankings, sharpen content,...

  • Customer Support

    2 weeks ago


    General Santos P, Philippines SixEleven Full time ₱156,000 - ₱240,000 per year

    CUSTOMER SUPPORT/TECHNICAL SUPPORTJob DescriptionThe Customer Support / Technical Support role is responsible for providing front-line assistance to customers while supporting internal teams in identifying and resolving issues. This position handles real-time customer concerns, basic troubleshooting, and the documentation of system issues identified through...


  • General Santos, Philippines Bionic Talent Full time

    Customer Support Specialist - 0196 - Philippines About the client: Our client is a leading digital marketing agency based in the USA with very specific and targeted clients. They are looking for an experienced Customer Support Representative who has the right people skills to successfully fulfill this role. About the role: As a Customer Support Specialist,...


  • General Santos, Philippines Marlowe Companies Inc. Full time

    Remote Work-at-Home | Philippines Full-Time | Hourly Overview MCI is seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and troubleshooting for a variety of clients across industries. You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide...


  • General Santos, Philippines DoneDesk VA Full time

    Overview DONE DESK VA IS HIRING: LEAD GENERATION SPECIALIST! Are you skilled at finding opportunities, connecting with prospects, and helping businesses grow? Done Desk VA is looking for a Lead Generation Specialist to join our dynamic virtual team! As a Lead Gen Specialist, you’ll play a key role in identifying, qualifying, and nurturing potential clients...

  • Chat Assistant

    5 hours ago


    Manila Central Post Office P, Philippines MetaCommunications Full time ₱18,000 - ₱250,000 per year

    We are looking for experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information...


  • Makati P, Philippines Ascendion Full time ₱276,000 per year

    Key Responsibilities:Customer Interaction: Handle consumer inquiries and requests via email and chat with professionalism and clarityAccount Management: Update and manage consumers account details, including personal information, payment information, and any other account-related requests.Documentation: Process and manage various types of documentation such...