Customer Service Representative

6 days ago

General Santos, Soccsksargen, Philippines Synergist Auto Services Full time

We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for handling customer inquiries, providing accurate information, resolving concerns efficiently, and ensuring a positive customer experience across all touchpoints.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Resolve customer concerns, complaints, and service requests effectively
  • Maintain accurate and detailed customer records and interactions
  • Follow company policies, procedures, and quality standards
  • Meet performance metrics related to quality, productivity, and attendance
  • Collaborate with team members and supervisors to improve service delivery

Qualifications:

  • High school graduate or equivalent (college level preferred)
  • Strong communication and interpersonal skills
  • Basic computer and typing skills
  • Ability to multitask and work in a fast-paced environment
  • Customer service or call center experience is an advantage but not required

Why Join Us:

  • Competitive compensation and incentives
  • Training and development opportunities
  • Supportive and collaborative work environment

To Apply:

Interested applicants may send their resume to with the subject line: CSR Application – [Your Name].

Job Types: Full-time, Fresh graduate

Pay: From Php15,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training

Work Location: In person

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