Ecommerce Operations Executive

3 hours ago

Pasig, National Capital Region, Philippines enablesGROUP Full time ₱60,000 - ₱80,000 per year

Responsibilities

  • Manage Shopify product listings, SEO metadata, and marketplace integrations (THE ICONIC, David Jones).
  • Coordinate homepage, collection, and campaign updates across all digital channels.
  • Maintain product data accuracy, inventory workflows, and promotional alignment.
  • Support analytics, reporting, and competitor research to drive performance insights.
  • Collaborate across marketing, CX, and operations to ensure smooth order flow and on-site experience.
  • Document SOPs, optimise workflows, and improve process efficiency using digital and AI tools.
  • Monitor CX metrics and share customer insights to enhance site and service quality.

Qualifications

  • 4–5+ years in ecommerce operations or digital merchandising (fashion/retail preferred).
  • Proficient in Shopify, marketplaces, and data management tools.
  • Strong understanding of SEO, analytics, and campaign coordination.
  • Skilled in Google Sheets; familiarity with Gorgias/Zendesk a plus.
  • Highly organised, detail-oriented, and proactive with strong communication skills.

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