Telephony Engineer

About TalaTala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by theFortuneImpact 20 list,CNBC's Disruptor 50 five years in a...

Key Responsibilities:●Voice System Administration:○Manage and maintain VoIP systems (e.g., Cisco, Avaya, 3CX, Zoom Phone, Microsoft Teams Phone, etc.)○ Configure and support PBX systems, SIP trunks, and analog/digital gatewaysTelephony Infrastructure Support:○Troubleshoot issues related to call quality, dropped calls, latency, and voice network...

As Senior Telecom Analyst, you will be a member of our Network and Telecom Services Team at Tenerity, supporting our enterprise telecommunications platforms. The Senior Telecom Analyst is a hands-on and dynamic role, maintaining Tenerity's customer facing Contact Center omni-channel platforms and corporate telephony technologies. Expertise supporting the...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

Job Summary:We are seeking a skilled and customer-focused VoIP Technical Support Specialist to join our support team. In this role, you will provide technical assistance and configuration support for 3CX, Yeastar and Bicom VoIP telephony systems. The ideal candidate will have hands-on experience with VoIP applications and hardware, possess excellent...

Location: Manila, PhilippinesJob Description:AudioCodes is a global company with an enduring commitment to the foundation of all human communications - Voice. We design, manufacture and sell advanced Voice-over-IP and converged VoIP and data networking products, applications and professional services to enterprises, medium and small business, as well as to...

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

So, what's the role all about?Our NOC Engineers ensure the maximum possible service availability and performance for all CX products. You will provide support for Technical Support, R&D, Product, and other internal teams while also providing a central hub of communication regarding the status and ongoing events within the network and platform. This is...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?Our NOC Engineers ensure the maximum...

Job SummaryWe are seeking a strategic and deeply technical Senior Dialer System Specialist to architect and optimize our entire customer contact ecosystem. You will move beyond traditional dialer management to own the full Customer Journey, leveraging CPaaS (Communications Platform as a Service), data-driven testing, and workflow automation to ensure SLA...