Pure Non-Voice/Voice –Content Moderator – Without Experience

14 hours ago

Manila, National Capital Region, Philippines SupportHub CaldwellCo Full time ₱20,000 - ₱28,000 per year

We are actively hiring to join our growing team. This is a full-time, onsite position suited for high school graduates, SHS or ALS completers, college undergraduates, fresh graduates, and career shifters. Successful candidates will handle customer inquiries and support requests in a courteous and efficient manner.

Key Responsibilities:

  • Respond to customer inquiries through assigned channels (voice or non-voice)
  • Provide accurate and timely information on products, services, or account concerns
  • Handle complaints or issues while maintaining professionalism
  • Document each interaction in the system accurately
  • Comply with company protocols and service standards
  • Collaborate with internal teams to resolve escalated concerns
  • Meet daily and monthly performance targets

Qualifications:

  • At least 18 years old
  • High School Graduate (Old Curriculum), SHS Graduate, ALS Graduate, College Undergraduate, or College Graduate
  • With or without experience
  • Open to shifting schedules including night shifts, weekends, and holidays
  • Able to work in a fast-paced, team-oriented environment

Working Conditions:

  • Office-based, full-time position
  • Extended periods of sitting and computer usage
  • Standard use of headset and other call handling tools
  • Regular supervision, coaching, and performance monitoring
  • Structured and metrics-driven work environment

What We Offer

When you apply, you'll enjoy benefits that support your career and well-being, including:

  • Salary package up to PHP 30,000
  • HMO coverage and insurance starting Day 1
  • Night differential pay, holiday pay, and overtime pay
  • Rice allowance and discounted medicines for employees
  • Paid leaves and a mental wellness program from Day 1
  • Free medical insurance upon regularization, including coverage for common law partners
  • 13th month pay and government-mandated benefits

Why Join Us?

  • Entry-level friendly — start your career with us
  • We accept applicants with various educational backgrounds
  • Training and tools will be provided onsite
  • Stable company with competitive salary and full benefits
  • Be part of a supportive and professional team

If you're looking for a stable career with long-term growth and you're ready to take the first step, APPLY TODAY. We welcome fresh talents and experienced professionals alike. Start your journey with us.

Job Type: Full-time

Pay: Php20, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training
  • Pay raise

Work Location: In person

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