Website UI/UX Manager/ Channel Management Manager

1 week ago

Taguig, National Capital Region, Philippines Red Selvage International Corp Full time ₱104,000 - ₱130,878 per year

The Website Channel Manager plays a key role in ensuring smooth operations, seamless customer experiences, optimization, and execution of all e-commerce brand websites (across all devices) under Red Selvage. This role is responsible for maintaining accurate product listings, executing online campaigns, and collaborating closely with cross-functional teams to support digital marketing initiatives and help drive revenue growth.

Key Responsibilities:Website Operations & Maintenance

  • Maintains the overall health and accuracy of the e-commerce websites of all brands under Red Selvage, including the following tasks:
  • timely product uploads (including descriptions and images),
  • price updates,
  • banner placements,
  • promotional mechanics and
  • website performance optimization (for minor fixes ie loading speeds not including major coding requirements)
  • website security checks to prevent breaches and ensure data protection
  • Ensures all product and content updates are implemented on time and in alignment with campaign calendars and brand directions.
  • Conducts weekly audits of all brand websites to ensure accuracy and functionality across all devices.
  • Audits tagging and SEO optimization across all brand websites. Regularly review and refine product tags, meta descriptions, and structured data to enhance search visibility.
  • Collaborates with the digital marketing team to improve metadata, URL structures, alt text, and keyword usage across the site.

Digital Merchandising Support

  • Organizes and manages product categorization, tagging, and sequencing to enhance customer navigation and product discoverability.
  • Coordinates with the brand team to highlight seasonal and/or priority products and executes merchandising strategies based on campaign briefs.

Campaign Execution

  • Supports the implementation of brand and marketing campaigns on the website, including promo setup, voucher activation, and content uploads.
  • Ensures campaigns go live as scheduled and coordinates with relevant teams for proper QA before launch.

Site Monitoring & Reporting

  • Monitors key website performance indicators such as traffic, bounce rate, customer behavior, and helps in identifying growth opportunities.
  • Provides regular reports and insights to support continuous improvement of the online shopping experience.
  • Escalates any user experience or technical issues promptly to the appropriate teams.

Cross-functional Collaboration

  • Works closely with Digital Marketing, Creative, Customer Service, and Fulfillment teams to ensure aligned and seamless e-commerce execution.
  • Assists in inventory management by monitoring inventory levels and coordinating with operations to prevent stockouts or delays.

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