Team Leader

2 days ago

Manila, National Capital Region, Philippines Verto Network Solutions Inc. Full time $40,000 - $80,000 per year
  • Willing to work ON-SITE.
  • Must have at least 1-year experience as a Team Leader, QA, or any supervisory position in a BPO setup.
  • Provides daily direction and communication to employees so that customer concerns are answered in a timely, efficient and knowledgeable manner.
  • Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
  • Provides statistical and performance feedback and coaching on a regular basis to each team member.
  • Writes and administers performance reviews for skill improvement.
  • Is available for employees who experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution.
  • Ensures team members have appropriate training and other resources to perform their jobs.
  • Responds to and resolves employee relations issues expressed by team members.
  • Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
  • Addresses disciplinary and/or performance problems according to company policy.
  • Prepares warnings and communicates effectively with employees on warnings and makes effective/appropriate decisions relative to corrective action as required.
  • Shares continual responsibility for deciding how to manage the employees, ensuring calls are handled efficiently and effectively.
  • Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Uses appropriate judgment in upward communication regarding department or employee concerns

  • Team Leader

    12 hours ago

    Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time ₱210,000 - ₱220,000 per year

    Store Name: Smashing Lemons (Lam Heung Ling)Job Summary: As a Store Team Leader, you will be responsible for overseeing daily store operations, leading a team of associates, and ensuring exceptional customer service. You will play a crucial role in driving sales, maintaining store standards, and fostering a positive work environment.Qualifications:Bachelor's...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Arbitrail Manila Full time $40,000 - $60,000 per year

    Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team Management:...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Maersk Full time $60,000 - $100,000 per year

    4PL Team Leader Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines TSD Global Full time ₱384,000 - ₱408,000 per year

    TSD Global is hiring a Full time Team Leader role in Taguig, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱30,000 - ₱34,000 per monthStep Into LeadershipWe're hiring Sales Supervisors to lead our Outbound Sales Team for a top-tier US Satellite Radio...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Vertere Global Solutions Inc Full time ₱800,000 - ₱1,200,000 per year

    Vertere Global Solutions Inc is hiring a Full time Team Leader role in Salcedo Village, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningMore than 4 years of relevant work experience required for this roleExpected salary: ₱80,000 -...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time $40,000 - $60,000 per year

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Helpware Full time $50,000 - $100,000 per year

    About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...

  • Junior Team Leader

    2 days ago

    Manila, National Capital Region, Philippines LTVplus Full time $104,000 - $130,878 per year

    An exciting opportunity has arisen to join our Operations team as a Junior Team LeaderJob DescriptionDaily Operations - Team leaders are hands-on leaders. They make sure correct procedures are followed and routinely provide directions on what to do and how to improve.Training and Subject Matter Experts - Team leaders should be knowledgeable of all the LOBs...

  • Team Leader

    5 days ago

    Manila, National Capital Region, Philippines Spotlight Retail Group (SRG) Full time

    OverviewAre you passionate about the great outdoors and delivering top-notch customer experiences? If so, we'd love to hear from you Join the team at Anaconda as our next Team Leader and lead our journey to retail success.What's in It for You?Competitive salary package – plus quarterly profit share & superRotating roster – enjoy alternative weekends off,...

  • Collection Team Leader

    2 days ago

    Manila, National Capital Region, Philippines Billease Full time ₱25,000 per year

    Job Opening: Collection Team Leader – Billease Location:Office-Based, Manila Type:Full-time Salary:Up toPhp 25,000 + incentives + allowanceJob Summary:We're looking for aCollection Team Leaderto manage and motivate a team of collectors, ensure recovery targets are met, and handle escalated accounts—while maintaining professionalism and...