Total Quality Management Officer

We are seeking a talented individual to join our Career Products Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.In this role, you will be supporting the growth of both existing and new business in Career by managing and delivering Total...

Conduct annual salary surveys of the countries within his/her scope of responsibility in collaboration with the vendors within the given timelines. Evaluate the Bayer jobs using the survey provider methodology (WTW, Mercer, KF, Aon, etc.) involve country HR for alignment if necessary. Ensure the overall data quality of the survey submission. Upload survey...

DUTIES AND RESPONSIBILITIES: Job Description Creation and Review ProjectReview completeness and accuracy of the existing JDs across the conglomerate Conduct job analysis through interviews, surveys, or job content reviews with managers and employees. Draft new job descriptions aligned with internal standards and external benchmarks. Review and revise...

Position Summary:The Total Rewards Analyst is responsible for managing and supporting employee compensation and benefits related tasks. This role ensures accurate administration, compliance with local regulations, and efficient coordination with both internal teams and external providers.Duties and ResponsibilitiesBenefits (40%):Administer and monitor...

We are seeking a talented individual to join our Career Products Team at Mercer. This role is will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.In this role, you will be supporting the growth of both existing and new business in Career by managing and delivering Total...

Job Summary: We are seeking a meticulous and detail-oriented Quality Assurance Officer to join our digital lending team. The successful candidate will be responsible for ensuring the highest standards in service delivery, compliance, and operational efficiency. This role involves monitoring, evaluating, and improving processes related to loan applications,...

Ensures the company's Quality, Health and Safety  Management System processes are implemented and maintained.• Implements Quality Program Initiatives:1) Periodically plans, coducts and monitoris the quality of the installations of the company2) Coordinates and supports onsite auidts conduted by external providers, evaluates findings and implements...

Integrates compensation programs with business strategy, and administering base and variable pay programs while ensuring compliance to legal and company requirements Effectively communicates pay strategies to stakeholders that are aligned with business needs Provides support HR Business Partners and Business Leaders on compensation policies and structures...

Job DescriptionListen to and evaluate inbound and outbound collection calls.Assess team member performance based on predefined quality standards and scorecards.Identify compliance issues, communication gaps, and process deviationsTrack quality metrics and KPIs to support performance management.Provide actionable insights to team leaders and...

About Us HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...