Commercial Operations Executive

2 days ago

Manila, National Capital Region, Philippines William Hill Full time ₱1,500,000 - ₱3,000,000 per year
Job description

About the Team

The team is very well established, diverse, passionate about Sports and always striving to get better. We are always looking to modernize how we work in a fast-paced environment. 'It'll do will never do' is at the core of all we do, and we take great pride in delivering operational excellence. We have colleagues in different locations, always ready to be 'hands on' to make the journey of our players entertaining and seamless, and we absolutely 'own it' when it comes to execution.

Whilst we are an operational team, we look to contribute towards the commercial objectives with a 360 approach to commercial performance and 'what went well', looking to improve ourselves as a team and how we work, but also our customers experience.

Your role in the team

This role is crucial for the delivery of the commercial proposition for Sports across our websites and apps for UK and Irish customers. For this, you need to become an expert on the Bonus tools and Content Management Systems used.

You will need to be a forward thinker and someone who enjoys the challenge of making data driven decisions, as we move forward with a personalisation and optimisation strategy.

Be the one to make it happen

If you're a team player who's passionate about customer experience then you're exactly the one, we need. We've prepared exciting compensation package for you

Main duties and responsibilities:
  • Build offers and promotional pages for our Sports offers
  • Ensure your tasks are completed correctly and within the agreed SLA's
  • Peer check bonuses and pages built by other team members
  • Provide support to and create key relationships with multiple stakeholders across Trading, CRM, Commercial and Product & Technology teams
  • Ensure onsite content is always consistently in-line with the overall Sports strategy
Skills and experience
  • Adaptable to learning new & multiple tools and systems.
  • Excellent organizational skills
  • High attention to details
  • Must have excellent Sports knowledge; Retail knowledge is a plus.
  • Minimum 1 year in online Sports experience
  • Confident in using your own initiative.
  • Strong written and verbal English skills
  • Excellent communication and interpersonal skills
  • Interest in analytics and tools
  • Experience with working with bonus and CMS systems and back offices is welcomed.

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