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Customer Service Agent Sales

3 weeks ago

Quezon City, National Capital Region, Philippines Probe CX Full time

Company Description

Probe CX is a global customer experience organization dedicated to creating environments where digitally-enabled CX thrives. As part of Probe Group, we enhance experiences with the right blend of people and technology, helping our clients achieve their CX transformation goals. We partner with organizations across more than 11 industries to help unlock trapped CX value through meaningful interactions that exceed expectations. With over 40 years of experience in socially responsible and sustainable CX solutions, Probe CX is the partner of choice for next-generation driven CX.

Role Description

This is a full-time on-site role for a Customer Service Agent Sales, located in Quezon City. The Customer Service Agent Sales will be responsible for handling customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction. Daily tasks include responding to emails and phone calls, processing orders, and assisting with sales support. The role requires excellent communication skills and the ability to work efficiently as part of a team to enhance customer experience.

Qualifications

  • Customer Service Representatives, Customer Service, Customer Satisfaction skills
  • Good written and verbal communication skills
  • Ability to manage multiple tasks simultaneously and work in a fast-paced environment
  • Experience in
    sales
    support or related field is required
  • High school diploma or equivalent; further education is advantageous