Customer Experience Representative

7 days ago

San Fernando City P, Philippines SM Investments Corporation Full time ₱180,000 - ₱250,000 per year

Job Description:

The Customer Experience Crew plays a vital role in enhancing the daily operations of SM Cinema and mall services by ensuring a safe, engaging, and first-class customer service experience.

Key Responsibilities:

  • Greet and assist mall or cinema guests in a friendly and professional manner.
  • Provide accurate information about mall services, cinema schedules, and promotions.
  • Assist customers with purchases, ticketing, and product selection.
  • Maintain cleanliness and orderliness in assigned areas (e.g., cinema lobby, restrooms, customer service counters).
  • Handle customer complaints and inquiries with empathy and efficiency.
  • Support sales initiatives by promoting products and services.
  • Ensure safety protocols are followed while guiding customers to their destinations.

Job Specification:Qualifications:

  • At least a Senior High School (K12) graduate.
  • Preferably with 1 year of experience in customer service, retail, or sales.
  • Proficient in basic computer operations.
  • Strong interpersonal and communication skills.
  • Customer-focused and solution-oriented mindset.

Work Conditions:

  • Willing to work on weekends, holidays, and shifting schedules.
  • Must be physically fit and able to stand for extended periods.
  • Willing to be assigned to SM CITY LA UNION.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Language:

  • English (Preferred)

Work Location: In person

  • Customer Service Representative

    7 days ago

    San Fernando, Central Luzon, Philippines Sutherland Full time ₱250,000 - ₱500,000 per year

    Sutherland is seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Clark. As a Customer Service Representative, you will be responsible for providing outstanding support and assistance to clients in the Fintech industry.What you'll be doingHandling inbound calls from customers and responding to their queries and...

  • Customer Experience Representative

    4 days ago

    San Pablo City, Calabarzon, Philippines GATEWAY MOTORS CEBU INC. Full time ₱200,000 - ₱300,000 per year

    Customer Experience Representative (CER) at a car dealership builds customer loyalty by managing relationships, addressing concerns, gathering feedback, and promoting dealership services. Their responsibilities include handling inquiries, resolving complaints by coordinating with other departments, scheduling service appointments, and conducting post-sale...

  • Customer Service Representative

    2 weeks ago

    San Fernando, Philippines Metacom Full time

    As a Customer Service Representative, you will handle customer inquiries, provide accurate information, resolve concerns, and deliver excellent service through phone, chat, or email. You will be responsible for ensuring customer satisfaction while maintaining professionalism and efficiency in every interaction.

  • Customer Service Representative

    4 days ago

    San Fernando, Philippines Metacom Full time

    As a Customer Service Representative, you will handle customer inquiries, provide accurate information, resolve concerns, and deliver excellent service through phone, chat, or email. You will be responsible for ensuring customer satisfaction while maintaining professionalism and efficiency in every interaction.

  • Customer service representative

    7 days ago

    San Fernando, Central Visayas, Philippines TREXAN CAREER SYSTEMS Full time ₱26,000 - ₱35,000 per year

    Customer Service Representative (Newbie Account | Up to 26K | 35K Sign-On Bonus | Cebu IT Park) Cebu IT Park, Cebu City Full-Time | Onsite | BPO/Call Center | Fresh Graduates WelcomeJob Highlights: Up to PHP 26,000 Salary Package PHP 35,000 Sign-On Bonus Monthly Incentives up to PHP 60,000 Virtual Application Process One-Day Hiring Process Open for High...

  • Customer Service Representative

    4 days ago

    San Fernando, Central Luzon, Philippines A & C UNIVERSAL ENTERPRISES, INC. Full time ₱27,000 per year

    NO WORK EXPERIENCE NEEDED | OPEN FOR FRESH GRADUATES UP TO PHP 27,000 Salary package Plus 45K Monthly IncentivesWe are seeking energetic and customer-focused individuals to fill the Wave 1 Customer Service Representative role. As a virtual representative, your primary responsibility will be to assist customers through phone and email. No final interview...

  • Customer Service Representative

    4 days ago

    San Fernando, Central Luzon, Philippines TREXAN CAREER SYSTEMS Full time ₱20,000 - ₱26,000 per year

    Customer Service Representative (Pioneer Account | Up to 26K | 15K Sign-On Bonus | Cebu IT Park) Cebu IT Park, Cebu City ( work on site ) Full-Time | Onsite | BPO/Call Center | Fresh Graduates WelcomeJob Highlights: Up to PHP 26,000 Salary Package PHP 15,000 Sign-On Bonus Monthly Incentives up to PHP 100,000 Virtual Application Process One-Day Hiring Process...

  • CUSTOMER SERVICE REPRESENTATIVE

    3 weeks ago

    San Fernando, Central Luzon, Philippines MCI Full time

    JOB TYPEFull-Time & Part-TimePAY TYPESHourly + BonusBENEFITS & PERKSPaid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWCUSTOMER SERVICE REPRESENTATIVE...

  • Customer Service Representative

    4 days ago

    San Fernando, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱324,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: PampangaAccounts: Financial / Telco/HealthcareOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-27K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Representative

    7 days ago

    San Fernando, Central Luzon, Philippines TREXAN CAREER SYSTEMS Full time ₱15,000 - ₱336,000 per year

    SM CLARK PAMPANGA SITE NO FINAL INTERVIEW OPEN FOR NO EXPERIENCE About the role As a Customer Service Representative you will be the friendly voice that connects our customers to the solutions they need. This full-time role is based in San Fernando, Pampanga, and involves providing excellent customer service through inbound and outbound calls.What you'll...