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Research Analyst

2 weeks ago

Pasay, National Capital Region, Philippines Infinit-O Full time $40,000 - $80,000 per year

Responsibilities and Duties:

  • Collect and interpret data to support various operational areas.
  • Utilize research and analytical techniques to improve decision-making processes.
  • Create clear visual representations and insights for company data.
  • Collaborate with different teams to establish and monitor performance metrics.
  • Manage research curation requests from internal customers through a ticketing system, ensuring timely and quality updates on status.
  • Conduct basic to complex research tasks from approved sources and curate data using internal tools, ensuring timely completion and quality updates.
  • Attend and participate in mandatory and internal training sessions and team meetings, completing training assessments as required.
  • Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion of daily tasks.
  • Conduct testing for new tools and process changes as required by immediate superior.
  • Protect client-supplied and internally generated information from unauthorized access, disclosure, modification, destruction, or interference.
  • Report any potential or committed non-conformity, observations, or security events or risks to immediate superior.
  • Willingness to learn and adapt to new tools and techniques.
  • Ability to manage multiple tasks and meet deadlines.
  • Commitment to continuous professional development.

Qualifications, Skills, and Competencies:

  • At least 2 years of relevant work experience in data analysis, research, or a related role.
  • Degree in IT, Computer Science, or a related field.
  • Strong statistical and analytical skills.
  • Experience in data collection, analysis, and interpretation.
  • Proficiency with spreadsheet software and data visualization tools.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and strong organizational skills.