Web Research Analyst

2 days ago

Pasay, National Capital Region, Philippines Infinit-O Full time $90,000 - $120,000 per year

Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.

But what truly sets us apart is our culture. At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certifiedcompany, we're dedicated to making a positive impact not just in business, but in the communities we serve.

With a highly engaged and innovative team, we don't just optimize processes, we also create meaningful change.

What is the role that we need? We are looking for a Senior Research Analyst to join our team.

Specific Duties and Responsibilities:

  • Collect and interpret data to support various operational areas.
  • Utilize research and analytical techniques to improve decision-making processes.
  • Create clear visual representations and insights for company data.
  • Collaborate with various teams to help define and improve performance metrics.
  • Manage daily research tasks through a ticketing system or internal reporting, ensuring timely updates on status.
  • Conduct research from approved sources and curate data using internal tools, ensuring timely completion and quality updates.
  • Attend and participate in mandatory and internal training sessions and team meetings, completing training assessments as required.
  • Communicate with other internal teams and escalate issues to immediate supervisor or senior research analyst for timely and quality completion of daily tasks.
  • Protect client-supplied and internally generated information from unauthorized access, disclosure, modification, destruction, or interference.
  • Report any potential or committed non-conformity, observations, or security events or risks to immediate superior.
  • Willingness to learn and adapt to new tools and techniques.
  • Ability to manage multiple tasks and meet deadlines.
  • Commitment to continuous professional development.

Qualifications:

  • Degree in IT, Computer Science, or a related field.
  • Preferably at least 2 years of relevant work experience in Data Research or related field.
  • Strong statistical and analytical skills.
  • Experience in data collection, analysis, and interpretation.
  • Proficiency with spreadsheet software and data visualization tools.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and strong organizational skills.

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