Receptionist

1 day ago

Davao City, Davao, Philippines Davao Doctors Hospital Full time ₱180,000 - ₱300,000 per year

Job Summary:

The Receptionist is responsible for delivering professional and customer-friendly front desk services. This includes greeting and assisting patients, managing appointment schedules, answering phone calls and inquiries, and performing basic administrative support. The role plays a key part in creating a welcoming and organized environment that supports efficient patient flow and quality care delivery.

Work Location: Out Patient Care Center - Dumoy Toril, Davao City

Key Duties and Responsibilities:

  • Greet patients and visitors courteously, and respond to inquiries in person or by phone.

  • Schedule, confirm, and update patient appointments using the clinic's system.

  • Coordinate with healthcare professionals regarding patient schedules and service availability.

  • Maintain cleanliness and orderliness of the reception area.

  • Handle incoming and outgoing correspondence, calls, and messages.

  • Ensure accurate and confidential handling of patient records and information.

  • Provide support for billing, payment coordination, and issuance of official receipts.

  • Guide patients through basic procedures and clinic flow.

Job Qualifications:

  • Graduate of any four-year course, preferably in Office Administration, Business, or Healthcare-related programs.

  • With at least 1 year of experience in customer service or receptionist/front desk roles (experience in healthcare setting is a plus).

  • Excellent verbal and written communication skills.

  • Proficient in Microsoft Office and basic computer applications.

  • Strong interpersonal and organizational skills.

  • Pleasant, patient, and professional demeanor.

  • Ability to multitask and handle fast-paced environments with minimal supervision.

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