Revenue Assurance Specialist

4 days ago

Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

Company Description

Converge ICT Solutions, Inc. is the fastest-growing broadband service and technology provider in the Philippines. As the first to operate an end-to-end pure fiber internet network in the country, we provide fast, reliable, and customized connectivity to Filipinos across all major islands. With over 710,000 kilometers of fiber optic assets, we boast one of the most extensive fiber networks in the Philippines. In addition to network connectivity, we offer enterprise-grade security solutions, data center facilities, and managed services for sophisticated enterprise organizations.

Role Overview

Revenue Assurance is a critical focus area for Converge, addressing one of the company's key risks. The
Revenue Assurance Specialist
plays a pivotal role as part of the organization's
second line of defense
, ensuring that revenue leakage is detected, quantified, managed, and prevented.

This role involves advanced data analysis, reporting, process improvement, and control design to safeguard revenue streams. The specialist will proactively identify discrepancies, monitor financial and operational metrics, and collaborate with various departments to resolve issues and implement best practices.

As a second line of defense, the Revenue Assurance function operates independently from Billing & Collection, Revenue Accounting, and Internal Audit, ensuring proper segregation of duties.

Key Responsibilities

  • Perform revenue assurance activities including
    reporting, data analysis, leakage quantification, and leakage management
    .
  • Proactively detect and resolve
    data discrepancies, logic errors, and process inefficiencies
    .
  • Monitor financial and operational metrics to identify anomalies and risks.
  • Collaborate with cross-functional teams to
    define error resolution processes and implement best practices
    .
  • Recommend and implement
    process improvements and internal controls
    to strengthen revenue assurance.
  • Prepare and present
    professional reports and findings
    for internal and external stakeholders.

Qualifications

Education

  • Bachelor's degree in
    Finance, Accounting, Information Technology, Electronics and Communications Engineering
    , or related field.
  • Equivalent work experience in relevant areas may be considered.

Experience

  • At least
    1 year of experience
    in financial, operational, internal audit, or IT roles; background in
    Telecommunications, Cable TV, DTH, OTT Media, or public utilities
    preferred.
  • Strong understanding of
    telecommunications products, services, rates, tariffs, SLAs, and contracts
    .
  • Demonstrated expertise in
    reporting, project management, performance monitoring, and process improvement
    .
  • Proficiency in
    Google Workspace and Microsoft Office applications
    .

Skills & Attributes

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to present findings clearly and professionally in both internal and external settings.
  • Detail-oriented, proactive, and capable of working independently while collaborating effectively across teams.

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