US Payroll Specialist

4 days ago

Manila, National Capital Region, Philippines Viventis Search Asia Full time ₱900,000 - ₱1,200,000 per year

Job Title: Payroll Specialist

Location: BGC, Taguig or Makati | Schedule: Shifting (Onsite)

Keep our people paid, empowered, and supported.

As a Payroll Specialist, you'll play a critical role in ensuring timely, accurate, and compliant payroll processing for U.S.-based employees. You'll serve as a key point of contact for payroll inquiries, provide audit support, and help drive process improvements that enhance the overall associate experience.

Role Overview

The Payroll Specialist is responsible for day-to-day payroll operations, including payroll processing, auditing, issue resolution, and partner support. This role ensures adherence to U.S. Federal, State, and Local payroll regulations while supporting internal payroll-related projects and maintaining the highest level of confidentiality and accuracy.

Key Responsibilities

  • Maintain strict confidentiality of all payroll data and associate information
  • Process basic components of U.S. payroll including taxation, deductions, and special pay categories
  • Review, validate, and audit payroll entries each cycle to identify and resolve discrepancies prior to finalization
  • Analyze audit reports and correct payroll issues in accordance with established policies and timelines
  • Ensure payroll compliance with U.S. federal, state, and local laws and organizational policies
  • Support off-cycle payments and secure necessary approvals for escalated transactions
  • Act as the first point of contact for payroll-related inquiries from associates, managers, and timekeepers
  • Investigate and resolve payroll tickets through Service Management tools (e.g., ServiceNow)
  • Enter historical corrections in the time and attendance system when necessary
  • Assist with payroll reporting, data analysis, and process documentation
  • Maintain flexibility in work hours to ensure payroll deadlines are consistently met
  • Follow all payroll procedures and contribute to policy enhancements and improvements

Qualifications

  • Bachelor's degree in Business Administration, Finance, or Healthcare (required)
  • 1–2 years of experience in U.S. payroll processing (required)
  • Experience with Workday Payroll, UKG Time & Attendance, or ServiceNow (preferred)
  • Strong knowledge of payroll concepts and U.S. payroll regulations
  • Proficient in Microsoft Excel (pivot tables, formulas, VLOOKUP, filtering/sorting)
  • Skilled in Microsoft Word and basic payroll math; comfortable using a 10-key calculator
  • Strong attention to detail, time management, and problem-solving abilities
  • Willing to work onsite and on shifting schedules in BGC Taguig or Makati

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