Front Office Associate

DepartmentFront OfficeJob posted onSep 04, 2025Employee TypeProbationaryExperience range (Years)0 - 1 yearJob Responsibilities:The Front Office Associate is tasked with warmly welcoming guests as they arrive, ensuring they feel comfortable and valued.Provide exceptional customer service and resolve guest issues or special requests.Handle incoming calls,...

Job Summary:The Front Office Associate is responsible for providing exceptional customer service to guests during their stay, ensuring a smooth check-in and check-out process, and handling all front desk operations efficiently. This role involves communication with guests, resolving issues, and coordinating with various hotel departments to ensure a pleasant...

Job Summary:The Front Office Associate is responsible for delivering excellent customer service by attending to guests, clients, and visitors in a professional and courteous manner. This role ensures smooth front desk operations, accurate record-keeping, and effective coordination with other departments to meet service standards.Job Description:Greet and...

Hotel Front Desk Responsibilities:Checking guests in and out.Receiving and managing reservations made online and telephonically.Verifying guests' payment methods during check-in.Assigning rooms to guests and informing them of any specials offered by the hotel.Organizing transport services for guests at their request.Providing guests with information about...

Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

FRONT OFFICE SUPERVISORResponsible for supervising Front Office operations of hotel and providing support to the Duty ManagerQualificationsGraduate of BS Hotel and Restaurant Management or any related courseMinimum of 3 years experience as Front Office Associate and 1-year experience in a supervisory roleExperienced in OPERA systemExcellent oral...

Job Summary:BE Resorts Mactan is seeking a highly motivated and service-oriented Front Office Manager to lead the daily operations of our Front Desk team. This leadership role ensures seamless guest experiences from arrival to departure, while maintaining operational excellence, staff performance, and inter-departmental coordination. The ideal candidate is a...

Qualifications:Bachelor's Degree in Hotels and Restaurant and Management, Tourism, any equivalent program.Fresh graduates are welcome to apply.Strong communication and interpersonal skills.Ability to multitask and remain calm under pressure.Detail-oriented and organized with excellent time management skills.Flexible availability, including evenings,...

Company DescriptionConveniently located right in front of Mactan Airport, Waterfront Airport Hotel and Casino serves as the gateway to Cebu hospitality. The hotel has been recognized with prestigious awards, including Sunstar Best of Cebu 2023 and 2024 for Best Merienda, and the Karakoa Set Menu won the Sunstar Best of Cebu award for Best Group Meal in 2024....

The Office Administration Associate provides essential clerical and administrative support to ensure the smooth and efficient operation of the office. This role involves handling documentation, preparing reports, maintaining records, and assisting in day-to-day office functions. The associate also supports internal teams by coordinating schedules, managing...