A/R Collections Expert – Medical Billing

22 hours ago

Manila, National Capital Region, Philippines magentIQ Full time $60,000 - $80,000 per year

**A/R Collections Expert – Medical Billing (Speech, Physical, and Occupational Therapy)

Location: Remote – Philippines

Employment Type: Full-Time (Mid Shift)
Role Summary**
The A/R Collections Expert will be responsible for ensuring timely recovery of outstanding claims in U.S. medical billing, with a focus on Speech, Occupational, and Physical Therapy services. This position requires in-depth knowledge of payer policies, denial management, and collections best practices to support revenue cycle goals.

Key Responsibilities

  • Manage insurance collections for major commercial carriers (Aetna, Cigna, Florida Blue, UHC).
  • Investigate denials, underpayments, and rejections to determine corrective actions or appeals.
  • Apply therapy billing expertise including CPT codes, modifiers, and medical necessity requirements.
  • Coordinate with billing and posting teams for payment reconciliation and ledger accuracy.
  • Maintain clean aging reports, ensuring accurate documentation within EHR/billing platforms.
  • Understand and process third-party liability claims efficiently.

Required Qualifications

  • 2–4 years of U.S. medical billing experience, preferably in therapy billing.
  • Proven success in collections and payer recovery.
  • Familiarity with EHR/billing software (e.g., WebFusion, Practice Perfect, Clinic Source).
  • Strong written and spoken English communication skills.
  • Ability to work independently with minimal supervision.
  • High attention to detail, persistence, and strong organizational discipline.

Preferred Qualifications

  • Previous experience in a therapy-focused billing firm or U.S. therapy practice.
  • Familiarity with clearinghouses (Availity, Office Ally, etc.).
  • Denial code interpretation and escalation expertise.

Work Environment

  • Remote setup with stable internet and dedicated workspace.
  • Direct reporting to client-side billing leads or A/R supervisors.

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