Virtual Assistant – Social Media
3 days ago
We're looking for an experienced Virtual Assistant with strong social media management and admin/CRM support skills. Your role will be to keep our online presence active and professional while supporting the back-end systems that keep jobs running smoothly.
You'll be working closely to:
- Build brand consistency across social platforms
- Create engaging content that reflects our professionalism
- Support day-to-day admin tasks using ServiceM8 and Flatrate
Key Responsibilities
1. Social Media Management (Primary Focus)
- Plan and execute a monthly content calendar for Facebook & Instagram
- Design eye-catching Canva graphics and branded visuals
- Post 3–4 times per week highlighting projects, safety tips, testimonials, and BX events
- Respond to comments and messages professionally
- Maintain a consistent and engaging brand voice
2. Administrative & CRM Support (Secondary Focus)
- Update and manage customer records in ServiceM8 and Flatrate
- Assist with quotes, job tracking, and customer follow-ups
- Organize files and templates via Google Workspace
- Support with light administrative duties to save Terry time
3. Marketing Coordination Support
- Align social content with lead generation activities
- Maintain a content repository (photos, testimonials, case studies)
- Prepare digital assets for partnerships and community promotions
- ServiceM8 (job management)
- Flatrate (pricing & quoting system)
- Google Workspace (email, docs)
- Xero (accounting software)
- Canva (for content creation)
What We're Looking For
- Experience managing social media for small businesses or trades
- Confident using Canva for design and post creation
- Strong attention to detail and communication skills
- Experience with ServiceM8, Flatrate, or similar CRMs is a plus
- Reliable, proactive, and able to manage tasks independently
- Work directly with a friendly business owner who values initiative and creativity
- Play a key role in helping a growing electrical brand stand out
- Flexible remote setup with long-term potential
If you're an organised, creative multitasker who loves supporting local businesses — we'd love to hear from you
Apply now with your resume, portfolio, or examples of your social media work.
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