Customer Advocate

2 days ago

Emerald Ave San Antonio Pasig Metro Manila Philippines Boldr Full time ₱250,000 - ₱500,000 per year
Company Description

Boldr is a purpose-driven outsourcing company that exists to empower personal and professional development.

At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture – ordinary is not in our vocabulary

If you're bold enough and want to contribute to making a lasting impact, we want you

Job Description

As a Customer Advocate, you will interact with customers to address inquiries and resolve complaints regarding the clients' products and services. In this position, you will collaborate with internal and external teams in handling the issues of the customer to provide excellent customer service in a timely and professional manner. 

Qualifications

At least high school graduate and of legal age.

Entry level to a year of customer service experience from any industry in any channel

Excellent reading comprehension, and verbal and writing skills 

Good phone contact handling skills

Basic understanding of common Customer Experience best practices

Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications 

Ability to understand new ideas, processes, and knowledge

Adaptability to changes and updates to the products and processes

Ability to replicate issues and bugs based on standard operating procedures

Additional Information

Check out our website

You can come visit us because walk ins are welcome between 7am-11am Boldr Office, 5th flr, Hanston Building, Emerald Avenue, Ortigas CBD, Pasig City.

Look for Jazz or Rain :)

  • Senior Customer Advocate

    2 days ago

    th Floor of Hanston Building, Emerald Ave., Ortigas Center, Pasig, NCR, Philippines Boldr Full time ₱30,000 - ₱60,000 per year

    Company DescriptionGreat company culture Our diverse backgrounds, commitment, and passion are the things that make us great.  We geek out on new ideas, proposals, anything that will positively impact our clients and of course, youWe've got training sessions in store to help you level up your skill set. With you on Boldr's side, we'll tackle social...

  • Customer Experience Advocate

    3 weeks ago

    , Metro Manila, Philippines MicroSourcing Full time

    Customer Experience Advocate (Open to Fresh Graduates!) Join to apply for the Customer Experience Advocate (Open to Fresh Graduates!) role at MicroSourcing Position: Customer Experience Advocate Work setup & shift: Onsite | Shifting You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents,...

  • Senior Customer Advocate

    3 weeks ago

    Pasig, Philippines Boldr Full time

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

  • Customer Care Advocate

    5 days ago

    , Metro Manila, Philippines Regal Rexnord Full time

    Overview Customer Care Advocate at Regal Rexnord. Position summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work with other departments to resolve disputed claims or debits. Monitor system for outstanding deductions and process resolution. Responsibilities Perform more complex...

  • Customer Advocate

    3 weeks ago

    Pasig, Philippines Acquire Full time

    Customer Advocate page is loaded## Customer Advocatelocations: Pasig Citytime type: Full timeposted on: Posted Todayjob requisition id: R11161We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most...

  • Customer Support Advocate

    2 weeks ago

    Philippines Peak Support Full time ₱150,000 - ₱250,000 per year

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...

  • Customer Advocate

    11 hours ago

    Philippines Twin Cities Auctions Full time ₱1,140,000 per year

    Twin Cities AuctionsCustomer AdvocateWe are seeking a highly motivated and dedicated Customer Advocate to join our team and play a pivotal role in maintaining smooth operations and exceptional customer service. In this position, you will be a key point of contact for customers, managing essential tasks and driving operational excellence. We're looking for an...

  • Customer Advocate

    1 week ago

    Pasig, National Capital Region, Philippines BOLDR PH, INC. Full time ₱900,000 - ₱1,200,000 per year

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Customer Advocate

    1 week ago

    Pasig, National Capital Region, Philippines boldr Full time ₱250,000 - ₱500,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Customer Advocate

    3 weeks ago

    San Fernando, Philippines Apollo.io Full time

    Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....