Accounts Receivable Coordinator

3 days ago

Mandaluyong City, National Capital Region, Philippines ibex Full time ₱400,000 - ₱600,000 per year
  • Answer dedicated accounting phone line to assist customers, field professionals, and trade departments in applying payment to customers' accounts, updating payment information, and addressing questions surrounding invoices, customer financing, etc.
  • Monitor shared email/voicemail/text accounts and take necessary action to follow-up and resolve.
  • Manage residential and customer accounts for billing issues, payment terms, applying open credits, processing application for net 30-day terms, and third-party work order portals, where applicable.
  • Contact customers to collect past due balances and assist with legal mediation of doubtful accounts.
  • Post customer payments (ACH, credit card, cash, checks). Prepare cash and check deposits for bank.
  • Process and reconcile credit card payments (including refunds).

Responsibilities

  • Print and mail customer statements and invoices upon request.
  • Process COIs, W-9s, and Lien Waivers upon request.
  • Assist with month-end clean-up and bank reconciliations.
  • Follow internal procedures and recommend improvements.
  • Effectively communicating with team members and customers regarding accounting questions, assisting with month-end procedures, and general administrative tasks.

Qualifications
Associate or bachelor's degree in accounting or relevant field.

  • Minimum of two (2) years of accounting experience (Accounts Receivable or Bookkeeping).
  • Proficient in accounting software and Microsoft Office Suite.
  • Excellent organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment by exhibiting exceptional time management.
  • Critical thinking, reasoning, analysis, and problem-solving skills.
  • Ability to effectively communicate (face-to-face, via telephone, email, and presentation skills) within the accounting department and cross functionally.
  • Provide exceptional customer service, adjusting the communication style as needed to ensure the best customer experience is provided.
  • Consistently maintains a professional and courteous manner.
  • Regular attendance, punctuality, and adherence to work schedule.
  • Ability to work independently and as part of a team.

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