Azure Cloud Engineer

1 day ago

Makati City, National Capital Region, Philippines Globant Full time $70,000 - $120,000 per year

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are seeking a highly skilled Support Engineer to join our team. This role is ideal for professionals with strong cloud engineering experience and a passion for solving complex technical issues in production environments. You will be responsible for monitoring, triaging, and resolving infrastructure and application-level incidents, ensuring high availability and performance of tax platforms.

Key Responsibilities

Scope of Support

  • Infrastructure & Platform Monitoring
  • Monitor Azure services, databases, and CI/CD pipelines to ensure system health and performance.
  • Configuration Management
  • Manage SaaS modules and platform settings (no code changes required).
  • Incident Triage & Resolution
  • Analyze logs, source code (back & front), execute SQL scripts, and coordinate with development and product teams to resolve issues.
  • Production Readiness
  • Validate environments prior to deployments to ensure stability and compliance.

Additional Responsibilities

  • Continuous monitoring of infrastructure and services
  • Provisioning of new infrastructure components in Azure
  • Bug fixing and root cause analysis
  • Incident triage and prioritization
  • Backend and frontend code analysis (.NET, TypeScript)
  • Clear and timely communication of incidents and resolutions to stakeholders

Required Skills & Experience

  • Cloud Platforms
    : Strong experience with
    Microsoft Azure
  • Databases
    : Proficiency in
    SQL Server
    and writing/debugging SQL scripts
  • Programming
    : Familiarity with
    .NET
    and
    TypeScript
    for code analysis
  • DevOps Tools
    : Experience with
    Azure DevOps
    for CI/CD and infrastructure provisioning
  • AI Integration
    : Exposure to
    OpenAI
    services is a plus
  • Monitoring & Logging
    : Hands-on experience with monitoring tools and log analysis

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 4+ years of experience in cloud engineering or technical support roles
  • Strong problem-solving and analytical skills
  • Excellent communication skills in English (B2 minimum, C1 preferred for senior roles)

This job can be filled in Makati, Philippines.

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter.

We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant's Benefits.

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