Dining Staff/Waiter/Waitress
7 days ago
Job Summary
The Dining staff will provide exceptional customer service, responsive to customers' needs and requests, addressing customer inquiries and resolving complaints promptly and ensure a welcoming and friendly atmosphere for all customers. Communicate effectively with the kitchen team to ensure accurate and timely delivery of orders. Addressing any issues or special requests from customers and will handle cash and POS transactions.
Qualifications
- Prior experience in a similar position from either hotel and or food and beverage industry is an advantage.
- Customer service oriented and can do cashiering tasks.
- Knowledge in proper food handling, food safety and hygiene protocols.
- Can multitask in a fast-paced environment.
- Ability to work shifts, over weekends, and on public holidays, as needed.
- Explain menu items confidently and directly to customers when needed.
- Handle special dietary requests with care and accuracy.
- Coordinate smoothly between dine-in and takeout orders to ensure timely service.
- Willing to be assigned in any of the franchised JT's Manukan Grille; JT's Grille Katipunan, JT's Grille Kalayaan, JT'S Grille Holy Spirit, and JT's Grille Regalado)
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