Back Office Agent – Excel Expert

4 days ago

Quezon City, National Capital Region, Philippines Torero Global Outsourcing Corp Full time ₱300,000 - ₱360,000 per year

Torero Global Outsourcing, a leader in logistics and back-office support services. Operating on a worldwide scale, our strategic presence spans key locations such as the Philippines, Colombia, UK, Ireland and the USA. This expansive network ensures seamless service delivery to clients across continents, offering bespoke outsourcing solutions along with exceptional customer care and back-office support services.

Join Our Team as a Back Office Support Specialist

We're looking for a dependable and detail-oriented professional to support our logistics operations team. In this role, you'll coordinate with delivery drivers, monitor routes, manage communications, generate and create reports from various tools including Excel, and help ensure smooth, on-time deliveries every day.

A glimpse into your new role:

  • Utilize advanced Excel functions (pivot tables, VLOOKUP/XLOOKUP, macros, conditional formatting) to track performance metrics, analyze large datasets, and generate reports.
  • Coordinate and dispatch delivery drivers, ensuring on-time delivery targets and operational goals are consistently met.
  • Monitor routes in real time, addressing delays, route changes, and providing driver support as needed.
  • Analyze historical route data and driver performance to improve staffing, scheduling, and route planning.
  • Collaborate with delivery driverss, managers, and operations teams to drive seamless daily execution and continuous process improvements.

You'll be a great fit if you have:

  • Experience in customer service, back office, or logistics operations
  • Strong Excel skills (intermediate to advanced level)
  • Ability to multitask, stay calm under pressure, and solve problems quickly
  • Previous dispatcher experience (a strong plus)

Why you'll love working with us:

  • Competitive pay
  • Full-time freelance setup—manage your own taxes and contributions.
  • Paid training provided.
  • Growth and career development opportunities.
  • A dynamic and supportive team environment.

Excited to grow your back office career?

Apply now and join us onsite in Eastwood, Quezon City

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Company events
  • Opportunities for promotion
  • Paid training
  • Pay raise

Application Question(s):

  • Are you willing to work as a full-time freelancer and manage your own taxes and statutory contributions?
  • Are you open to working onsite at our Eastwood, Quezon City office?
  • Are you willing to work on a graveyard shift (starting at 11:00 PM)?

Experience:

  • advanced Excel: 2 years (Required)

Work Location: In person

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