Customer Support

3 days ago

Iloilo City, Western Visayas, Philippines Cooee Inc Full time ₱150,000 - ₱250,000 per year

Customer Support & Operations Associate

Schedule (7 PM- 4 AM)| Fulltime | Iloilo (Onsite Setup)

About the RoleWe are looking for a Customer Support & Operations Associate to join our growing Iloilo team. This role is non-sales and non-commission, focused on providing excellent support to our international partners/clients.

You will help manage partners requests, coordinate with contractors, update data, and ensure smooth operations. The work requires accuracy, adaptability, and strong communication skills.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

  • Assist clients by interpreting and validating their service requests.
  • Coordinate with contractors and partners to address client needs.
  • Maintain and update client/service data accurately in internal systems.
  • Monitor open jobs and follow up to ensure timely completion.
  • Communicate clearly and professionally with clients and team members.
  • Contribute to process improvements and suggest solutions to recurring issues.

What were looking for

  • At least 1–2 years of experience in customer service, operations support, or data coordination preferred.
  • Fresh graduates with excellent communication and organizational skills are welcome to apply.
  • Strong written and spoken English, with the ability to interact confidently with international clients.
  • Detail-oriented, accurate, and able to work in a fast-paced environment.
  • Proficiency in Microsoft Office (Word, Excel); familiarity with CRM or ticketing tools is an advantage.
  • Willing to work full onsite, night shift (Iloilo office).

Onsite (Iloilo Office): Bldg. 2, 2nd Floor of Nelly Garden, Jaro, Iloilo City

  • Support Installer

    7 days ago

    Iloilo City, Western Visayas, Philippines Alto Audio Design Center Full time ₱400,000 - ₱600,000 per year

    About the role Alto Audio Design Center is seeking a talented Support Installer to join our team in Iloilo City, Iloilo. This is a full-time position where you will be responsible for providing expert installation and technical support for our high-quality audio equipment. As a key member of our team, you will play a vital role in ensuring our customers...

  • Customer Service Representative

    3 days ago

    Iloilo City, Western Visayas, Philippines XtendOps Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (BPO Setup)Job Summary:We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for providing outstanding service and support to customers through various communication channels, ensuring that inquiries are handled efficiently, accurately,...

  • Customer Service Representative

    3 days ago

    Iloilo City, Western Visayas, Philippines XtendOps Full time ₱240,000 - ₱420,000 per year

    Customer Service Representative (BPO Setup)Job Summary:We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for providing outstanding service and support to customers through various communication channels, ensuring that inquiries are handled efficiently, accurately,...

  • Customer Service Representative

    2 weeks ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱300,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱250,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...

  • IT Support Specialist

    1 week ago

    Iloilo City, Western Visayas, Philippines iReply Back Office Services Inc. Full time ₱25,000 - ₱300,000 per year

    The IT Support Engineer is a key member of the team responsible for ensuring the smooth operation of IT systems, networks, telephony, and data-related services. This role provides technical support to both internal staff and clients, resolving issues efficiently while delivering excellent customer service. The IT Support Engineer will leverage ticketing...

  • Customer Service Representative

    1 week ago

    Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking a talented and passionate Customer Service Representative to join our team. In this fulltime, on-site role in Iloilo City Iloilo, you will be responsible for providing exceptional customer service to our healthcare account clients. Your primary focus will be handling inbound customer inquiries...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱250,000 per year

    PECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative.Answering calls and responding to customer complaints.Accessing customer accounts and policy schedules.Providing customers with detailed information about policies and products.Recommending available products.Adhere to provided...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱180,000 - ₱360,000 per year

    PECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative. Answering calls and responding to customer complaints. Accessing customer accounts and policy schedules. Providing customers with detailed information about policies and products. Recommending available products. Adhere...

  • Customer Service Representative

    1 day ago

    Iloilo City, Western Visayas, Philippines FTO Full time ₱150,000 - ₱250,000 per year

    Pecific Duties And ResponsibilitiesThe following are the specific duties and responsibilities of theCustomer Service Representative.Answering calls and responding to customer complaints.Accessing customer accounts and policy schedules.Providing customers with detailed information about policies and products.Recommending available products.Adhere to provided...