AR Team Leader

1 week ago

Pasay, National Capital Region, Philippines Access Healthcare Full time ₱450,000 - ₱500,000 per year

About the role

This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets.

What you'll be doing

  • Oversee a team of Customer Service Representatives to ensure high levels of productivity and performance
  • Monitor team metrics and KPIs, identifying areas for improvement and implementing effective strategies
  • Provide hands-on coaching, training and development to team members to enhance their skills and capabilities
  • Communicate effectively with the wider business to escalate issues and provide updates on team performance
  • Foster a positive, collaborative team culture and promote the company's values and vision
  • Collaborate with the broader Accounts Receivable department to drive continuous process improvements

What we're looking for

  • Minimum 2 years' experience in a Team Leader or Supervisor role within a Customer Service or Accounts Receivable environment
  • Proven track record of leading and motivating a high-performing team to achieve key targets
  • Excellent communication and interpersonal skills, with the ability to build strong relationships across the business
  • Strong analytical and problem-solving skills to identify and resolve operational issues
  • Solid understanding of call centre and accounts receivable processes and best practices
  • Passionate about delivering exceptional customer service and driving continuous improvement

What we offer

At Access Healthcare Services Manila, Inc., we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you'll enjoy access to a range of benefits including:

  • Opportunities for career progression and professional development
  • Health insurance coverage and wellness programmes
  • Flexible working arrangements and a healthy work-life balance
  • Team-building activities and a vibrant company culture

About us

Access Healthcare Services Manila, Inc. is a leading provider of healthcare-related business process outsourcing services. With a strong presence in the Philippines, we partner with healthcare organisations around the world to deliver innovative, high-quality solutions that drive business success. Our talented and dedicated team is committed to excellence, and we take pride in creating a dynamic and inclusive work environment.

If you're ready to take the next step in your career and join a dynamic, forward-thinking team, apply now.

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Transportation service provided

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