Associate Director

Associate Director

• Risk ManagementSun Life Financial, Inc.

Taguig, PhilippinesYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues

• experts in their fields
• who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients

• who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description:Job Summary:About Sun LifeSun Life is a leading international financial services organization providing insurance, wealth, and asset management solutions to individual and corporate Clients. Sun Life has operations in several markets worldwide and is headquartered in Canada. Other locations include the United States, Ireland, and in Asia

• Hong Kong, Philippines, Indonesia, Singapore, Vietnam, Malaysia, and Bermuda.

SLF also operates joint ventures in India & China. Sun Life Global Solutions (SLGS) is a global in-house shared services capability center supporting Sun Life's operations worldwide, including centers in India and the Philippines, with over 5,000 employees supporting insurance processes across Canada and the U.S.We are seeking a detail-oriented and analytical Risk Management specialist to join our Governance, Risk & Compliance (GRC) team for Asia. This role is crucial in safeguarding our company's financial stability and operational integrity, contributing to our business success in Asia.

The Assistant Director

• Governance, Risk & Compliance will help strengthen our control framework and lead risk and compliance programs to ensure the first line of operations remains compliant with operational and regulatory requirements.

This role supports the Asia Business Group across Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Vietnam, and Bermuda, supporting over 20 million clients with life, health, and wealth management solutions. The ideal candidate will be responsible for:Driving operational and compliance risk programs across markets and strengthening internal controls

Maintaining control playbooks, risk assessments, and quarterly attestation processes

Implementing risk management strategies for new business initiatives

Identifying operational risks and recommending controls

Driving risk management programs like RCSA and PRCAnalyzing policies, claims data, and processes to identify risks

Monitoring industry and regulatory changes to update practices

Conducting management testing and thematic reviews

Collaborating with operational teams to embed risk principles

Designing metrics to evaluate risk mitigation

Providing risk management training

Supporting business continuity and disaster recovery planning

Participating in audits and regulatory examinations

Preparing management reports and tracking risk issues

Supporting special projects

People ManagementEstablishing and motivating new teams

Engaging with stakeholders professionally

Problem-solving and insightful storytelling for improvements

Driving results and service delivery

Communicating effectively

Building diverse and inclusive teams

Preferred Qualifications:Master's degree in a relevant field with 10-15 years of risk management experience, preferably in insurance

Professional accounting designation (e.g., CPA/CA, CIA) preferred

Knowledge of risk management frameworks and certifications like ARM or CRMP valued

Experience with risk management software (e.g., Archer)Understanding of insurance operations and regulations

Data analysis skills and familiarity with insurance products

Ability to interpret legislation and regulations

Ability to work under deadlines

Behavioral Competencies:Excellent communication and interpersonal skills

Self-motivated and independent

Strong analytical and problem-solving skills

Experience managing change and working under pressure

Creative issue resolution and execution skills

Strong planning and organizational skills

Experience in client-facing, matrix, project environments

Understanding of digital business trends

Reporting to the AVP Governance Risk & Compliance (GRC), the Associate Director will oversee key operational risk programs within SLF Asia BG. Success is measured by engagement quality, work output, and risk-gap identification.Job Category: CompliancePosting End Date: 30/05/2025