Reporting Analyst

1 week ago

Ortigas Metro Manila, Philippines Acquire Intelligence Full time

Why you'll love the working with the client:


• Certified Great Place to Work in Australia

• Attractive base salary

• Join a dayshift account

• Weekends off

• Learning and Development programs to accelerate career growth

• Monthly activities, R&R programs, and team-building activities

Your Role Purpose & Objective

Reporting to the Revenue Performance Analyst, the primary purpose of the Reporting Analyst role is to work with stakeholders to understand their needs and deliver tailored reports, dashboards and analysis to support their business.  You will be responsible for creating, maintaining and delivering the suite of salesforce content to our teams.  You will also provide performance analysis and provide leaders with insights and recommendations for improvement.

We're looking for someone who has strong problem-solving and critical thinking skills, a high level of accuracy and attention to detail, with excellent organizational and time management skills, who is able to work to meet deadlines.

If working in a fun, high-growth, fast-paced company appeals to you, then read on.

How you will add value

  • Manage our Salesforce report and dashboard content for our business units
  • Support the organization to deliver quality reporting and analytics services that are efficient, effective and in line with their objectives
  • Support, maintain and act as the key point of contact for advising on and building salesforce content
  • Provide our teams with workload forecasting and productivity tracking
  • Assist our Analysts with In depth analysis on our data and deliver meaningful insights to influence and support Leadership in making effective decisions
  • Evaluate data quality and integrity to identify issues and opportunities for system and process improvements
  • Salesforce Einstein/Tableau CRM Advanced User
  • Utilize and develop skills in Salesforce Einstein/Tableau CRM for advanced reporting and predictive insights.
  • Work with sales-related KPIs such as productivity metrics, conversion performance, CSAT/VOIC sentiment, and team scorecards.

Your Experience

  • 3+ years experience working in a Reporting Analyst role, reporting with advanced excel skills (pivot tabling and advanced formulae)
  • Working knowledge of CRM (data entry/reporting)
  • Salesforce experience desirable

  • Intermediate to advanced MS Office / G-Suite

  • Stakeholder requirements gathering

  • Proficient data analytical skills
  • Verbal and written communication skills with all stakeholders
  • Strong time management skills
  • Critical thinking and analytical skills required
  • High attention to detail
  • Ability to work in a fast-paced environment
  • Hands-on experience creating Salesforce reports and dashboards is required
  • Experience or strong interest in BI tools such as Tableau, Power BI, or similar.

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