Account Management Associate

4 days ago


Baguio City, Cordillera, Philippines foodpanda Full time ₱800,000 - ₱1,200,000 per year
  • Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
  • Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
  • Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
  • Design and improve the aftersales process by streamlining the operations and the CRM system
  • Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
  • Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
  • Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

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