Vietnamese Customer Care Senior Associate

5 days ago

Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year
Vietnamese Customer Care Senior Associate

Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.

Job Description - Grade Specific

Experience Required:

Strong Communication & Customer Service Skills in Vietnamese and English

Minimum 1.5 years of international contact center experience

Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools

Prior digital/call center experience preferred.

Familiarity with Microsoft Office applications.

Must possess excellent written and oral communication, listening, and comprehension skills.

Must possess effective time management and organizational skills.

Stellar customer service skills and the ability to de-escalate customer frustration.

Superior problem-solving skills and the ability to work independently and objectively.

Dedication to the customer experience with the ability to build and maintain strong relationships.

Team oriented and self-motivated.

Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.

Sound decision making.

Must be able to effectively adapt to accelerating changes.

For remote work a secure workspace and effective internet connectivity is necessary.

Work Set-up

With 3-4 months onsite training before hybrid

Willing to work in McKinley , Taguig

  • Vietnamese Customer Care Senior Associate

    5 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Vietnamese Customer Care Senior Associate Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Job Description - Grade Specific Experience Required:Strong Communication & Customer Service Skills in Vietnamese and EnglishMinimum 1.5 years of international contact center...

  • Thai Customer Care Senior Associate

    3 days ago

    Manila, National Capital Region, Philippines Capgemini Full time

    Thai Customer Care Senior Associate Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate...

  • Thai Customer Care Senior Associate

    5 days ago

    Manila, National Capital Region, Philippines The HIRD Corp. Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a dedicated Thai Customer Care Senior Associate to digitally resolve customer issues with the highest level of professionalism and integrity, ensuring exceptional customer satisfaction and retention.Key Responsibilities:Address customer inquiries and issues promptly and professionally through digital channels.Utilize strong communication and...

  • Thai Customer Care Senior Associate

    3 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Thai Customer Care Senior AssociateDigitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.Job Description - Grade SpecificExperience Required:Strong Communication & Customer Service Skills in Thai & English language.Minimum 2.5 years of international contact center...

  • Bahasa Customer Care Process Associate

    5 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionDigitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.RequirementsStrong Communication & Customer Service Skills - English and Vietnamese3 years of international contact center experience.Good technical knowledge and troubleshooting skills, well versed with Excel...

  • VN CEC Advisor

    5 days ago

    Manila, National Capital Region, Philippines Capgemini Full time $104,000 - $130,878 per year

    Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Vietnamese Customer Care Senior Associate Digitally resolve customer...

  • VN CEC Advisor

    5 days ago

    Manila, National Capital Region, Philippines Capgemini Full time $104,000 - $130,878 per year

    Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Vietnamese Customer Care Senior Associate Digitally resolve customer...

  • VN CEC Advisor

    5 days ago

    Manila, National Capital Region, Philippines Capgemini Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionBusiness Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Vietnamese Customer Care Senior AssociateDigitally resolve customer...

  • Recruiter

    3 days ago

    Manila, National Capital Region, Philippines Eden Senior Care Full time ₱40,000 - ₱60,000 per year

    Eden Senior Care is a growing healthcare management company. Our recruiting team is growing, and we are looking for an amazing Remote Recruiter to help fill clinical roles for our wonderful skilled nursing facilitiesPosition: Remote Recruiter (US Central Time Hours: 9:00 am to 5:00 pm CT)In this position, you will develop a pipeline of clinical candidates...

  • Care Operations Scheduling

    1 week ago

    Manila, National Capital Region, Philippines Abby Care Full time ₱40,000 - ₱60,000 per year

    About Abby CareMaking family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care...