Vendor Performance Management SME – Branch

11 hours ago

Manila, National Capital Region, Philippines Nezda Global Full time ₱1,500,000 - ₱2,500,000 per year

Key Responsibilities

  • Define, implement, and continuously improve vendor performance management processes for branch and campus networks.
  • Monitor SLA/KPI adherence and ensure timely closure of vendor action items.
  • Conduct vendor performance reviews, facilitate governance forums, and coordinate corrective actions.
  • Collaborate with internal IT, network operations, and project teams to align vendor performance standards.
  • Act as a subject matter expert for branch and campus network infrastructure.
  • Support vendor onboarding, contract compliance, and performance reporting.
  • Drive continuous improvement and standardization across vendor operations.

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