Operations Specialist

2 days ago

Pasig, National Capital Region, Philippines Extend Your Team Full time $80,000 - $120,000 per year

This is a remote position.

Company Mission:

Our mission is to reduce the cost of capital across the world.

About the Company:

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much  lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance  (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. 

Our work involves building the world's first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards. 

We're looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients.

Cultural Values:

1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details.

Minimalist - We are spartan in our design, in our code, and even in our processes.

3. Speed of execution - We move fast & value decisiveness. We think speed drives quality.


 ​Responsibilities
● Reviewing security documents for completeness and recording requirements
● Filing security documents with the relevant County/State Jurisdictions
● Maintain detailed records of all filings and correspondence.
● Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process
● Communicate with external parties, such as county recorders, vendors to ensure proper filing.
● Assist in resolving any discrepancies or issues related to lien filing.
● Assisting other departments with document requests and record-keeping
● Stay up-to-date with changes in processes and best practices related to lien and HELOC documentations.

​

Requirements  
● Experience in financial services or related industries (mortgage experience preferred)
● At least 2 years (and above) experience in handling US Loan or Mortgage tasks 
● Familiarity and experience in handling US HELOC Refinancing
● Strong attention to detail and organization skills
● Knowledge regarding liens and closing documents is a plus 
● Excellent communication, interpersonal and problem-solving skills
● Proficiency, speed, and accuracy in written communication
● Fluency, clarity, and good diction in English
● Great organizational skills & time management abilities 
Ability to handle confidential information with integrity
● Experience using customer communication and task management programs, Google Drive, and Email
● Bachelor's Degree or comparable work experience in financial services
● Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) 
● Must be based in the Philippines

***Due to the volume of applications we receive, only qualified candidates will be contacted.
***Pay is commensurate to experience

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