Business Analyst
5 days ago
Rate: Negotiable
Working Hours | Schedule: TBD
We are hiring a full-time and experienced Business Analyst to support the development and execution of our e-commerce platform.
We are looking for the following specific requirements
•
- Bachelor's or Master's degree in Business Administration, Computer Science, Data Analytics, or related field
- Minimum of 2 years of experience in product management or e-commerce environment
- Strong executor mindset with excellent problem-solving skills
- Cross-functional team and project management experience
- Prior experience in customer support roles
- Proficient in Agile methodologies and user-centered design
- Excellent communication skills
- Tools: Jira, Confluence, Asana, Zendesk, Scrum
Your responsibilities will include (but are not limited to):
- Lead the development of e-commerce platform products from concept to post-launch
- Prioritize backlog based on business value and customer impact
- Conduct training for support staff on tools and features
- Maintain documentation and support materials
- Act as liaison between dev, support, and customers
- Handle support escalations and provide quick resolutions
Technical Requirements
- Main and Back up computer
- Minimum i5 processor
- Main and backup internet
- Minimum 25 Mbps
- Noise-canceling headset
- Webcam
Benefits
- Paid PH holidays after 3 months
- Attendance incentives after 3 months
- Referral bonuses
- Performance appraisal
- Prepaid health and wellness card after 6 months
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Work from home
Application Question(s):
- How many years of Business Analyst to support the development and execution of e-commerce platform do you have?
Do you have a main and backup computer? This is strictly required as we conduct system checks.
Do you have a main and backup internet? This is strictly required as we conduct system checks.
- Are you comfortable using Hubstaff as a Time Tracker?
Work Location: Remote
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