Business Analyst

4 days ago


Philippines OVATech OPC Full time ₱600,000 - ₱1,200,000 per year

Rate: Negotiable

Working Hours | Schedule: TBD

We are hiring a full-time and experienced Business Analyst to support the development and execution of our e-commerce platform.

We are looking for the following specific requirements

  • Bachelor's or Master's degree in Business Administration, Computer Science, Data Analytics, or related field
  • Minimum of 2 years of experience in product management or e-commerce environment
  • Strong executor mindset with excellent problem-solving skills
  • Cross-functional team and project management experience
  • Prior experience in customer support roles
  • Proficient in Agile methodologies and user-centered design
  • Excellent communication skills
  • Tools: Jira, Confluence, Asana, Zendesk, Scrum

Your responsibilities will include (but are not limited to):

  • Lead the development of e-commerce platform products from concept to post-launch
  • Prioritize backlog based on business value and customer impact
  • Conduct training for support staff on tools and features
  • Maintain documentation and support materials
  • Act as liaison between dev, support, and customers
  • Handle support escalations and provide quick resolutions

Technical Requirements

  • Main and Back up computer
  • Minimum i5 processor
  • Main and backup internet
  • Minimum 25 Mbps
  • Noise-canceling headset
  • Webcam

Benefits

  • Paid PH holidays after 3 months
  • Attendance incentives after 3 months
  • Referral bonuses
  • Performance appraisal
  • Prepaid health and wellness card after 6 months

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Work from home

Application Question(s):

  • How many years of Business Analyst to support the development and execution of e-commerce platform do you have?
  • Do you have a main and backup computer? This is strictly required as we conduct system checks.

  • Do you have a main and backup internet? This is strictly required as we conduct system checks.

  • Are you comfortable using Hubstaff as a Time Tracker?

Work Location: Remote


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