Bridgetowne Pasig

1 week ago

Ortigas Metro Manila, Philippines AGVILL RESOURCES INC Full time $100,000 - $200,000 per year

About the role

Join the dynamic team at AGVILL RESOURCES INC' as a Bridgetowne Pasig - CSR - Non Voice. In this full-time position located in Ortigas Pasig City Metro Manila, you will be an integral part of our customer service operations, providing high-quality support to our valued clients through non-voice channels.

What you'll be doing

  1. Respond to customer inquiries and requests via email, chat, and other non-voice channels
  2. Troubleshoot and resolve customer issues in a timely and efficient manner
  3. Update customer records and maintain accurate documentation of all interactions
  4. Collaborate with cross-functional teams to ensure seamless customer experiences
  5. Provide feedback and suggestions for process improvements
  6. Continuously develop your skills and knowledge to deliver exceptional service

What we're looking for

  1. Excellent written communication and problem-solving skills
  2. Strong customer service orientation and the ability to handle multiple tasks simultaneously
  3. Proficiency in using various software and digital tools to support customer interactions
  4. Previous experience in a non-voice customer service or contact centre role is preferred
  5. Ability to work in a fast-paced environment and adapt to changing priorities
  6. A positive, friendly, and professional demeanour

What we offer

At AGVILL RESOURCES INC', we are committed to providing our employees with a supportive and rewarding work environment. You can look forward to:

- Competitive salary and benefits package- Opportunities for career advancement and professional development- Collaborative and inclusive team culture- Work-life balance initiatives and wellness programmes

About us

AGVILL RESOURCES INC' is a leading provider of innovative business solutions, serving clients across various industries. Our mission is to empower organisations with cutting-edge technology and exceptional customer support. Join our growing team and be a part of our continued success.

Apply now and take the first step towards an exciting new chapter in your career

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